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Accountability Standards for Nonprofit Organizations: Do Organizations Benefit from Certification Programs?

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  • Nancy Chun Feng
  • Daniel Gordon Neely
  • Lise Anne D. Slatten

Abstract

Stakeholders are demanding nonprofit organizations (NPOs) continually improve and work effectively in an ever-changing environment. While there are many ways to approach this operational challenge, this paper examines the impact of acquiring an accountability certification, specifically the Standards for Excellence® Certification. Using a sample of 102 NPOs that have received the Standards for Excellence certification, we find that the certification is associated with increases in public support relative to a control group that did not receive the certification. These results suggest that some stakeholders favorably respond to the certification process, and NPOs can realize tangible benefits from becoming certified.

Suggested Citation

  • Nancy Chun Feng & Daniel Gordon Neely & Lise Anne D. Slatten, 2016. "Accountability Standards for Nonprofit Organizations: Do Organizations Benefit from Certification Programs?," International Journal of Public Administration, Taylor & Francis Journals, vol. 39(6), pages 470-479, May.
    • Handle: RePEc:taf:lpadxx:v:39:y:2016:i:6:p:470-479
    DOI: 10.1080/01900692.2015.1023444
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    Cited by:

    1. Qun Wang & Daniel Boden, 2024. "Comparing corporate giving and individual giving: evidence from Chinese foundations," International Review on Public and Nonprofit Marketing, Springer;International Association of Public and Non-Profit Marketing, vol. 21(3), pages 691-712, September.

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