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A Dynamic Viewpoint to Design Performance Management Systems in Academic Institutions: Theory and Practice

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  • Federico Cosenz

Abstract

This article illustrates how to design and apply Performance Management systems in academic institutions by identifying and modeling those factors affecting academic performance through a dynamic performance management view. Particularly, combining performance management with System Dynamics modeling may allow academic decision-makers to better identify key performance drivers for pursuing a sustainable performance improvement in universities. In the second section of the article, a number of examples based on empirical findings from a field project aimed at designing a dynamic performance management model for the University of Palermo (Italy) are discussed.

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  • Federico Cosenz, 2014. "A Dynamic Viewpoint to Design Performance Management Systems in Academic Institutions: Theory and Practice," International Journal of Public Administration, Taylor & Francis Journals, vol. 37(13), pages 955-969, November.
    • Handle: RePEc:taf:lpadxx:v:37:y:2014:i:13:p:955-969
    DOI: 10.1080/01900692.2014.952824
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