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On measuring trust and distrust in journalism: Reflection of the status quo and suggestions for the road ahead

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  • Katherine M. Engelke
  • Valerie Hase
  • Florian Wintterlin

Abstract

The rapid advancement of research on trust and distrust in the news media and the plethora of methodological approaches that accompany it leads us to critically reflect the status quo and make suggestions for the road ahead. Following a brief overview of conceptual definitions of trust and distrust as well as of related concepts used in journalism studies, we turn to our main endeavour by presenting measurements used in the field. We identify difficulties in measuring both trust and distrust in journalism and offer suggestions for dealing with them. Specifically, we focus on four main issues: the concept drawn upon for measurement, the employed research design, the object of investigation, and the items and dimensions of measurement. Rather than presenting a finished solution, we hope to advance the methodological consolidation of the field and contribute to the ongoing scholarly debate.

Suggested Citation

  • Katherine M. Engelke & Valerie Hase & Florian Wintterlin, 2019. "On measuring trust and distrust in journalism: Reflection of the status quo and suggestions for the road ahead," Journal of Trust Research, Taylor & Francis Journals, vol. 9(1), pages 66-86, January.
    • Handle: RePEc:taf:jtrust:v:9:y:2019:i:1:p:66-86
    DOI: 10.1080/21515581.2019.1588741
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    Cited by:

    1. Chenyan Jia & Ruibo Liu, 2021. "Algorithmic or Human Source? Examining Relative Hostile Media Effect With a Transformer-Based Framework," Media and Communication, Cogitatio Press, vol. 9(4), pages 170-181.
    2. Uwe Hasebrink & Sascha Hölig, 2020. "Audience-Based Indicators for News Media Performance: A Conceptual Framework and Findings from Germany," Media and Communication, Cogitatio Press, vol. 8(3), pages 293-303.
    3. Distel, Bettina & Engelke, Katherine M. & Querfurth, Sydney, 2021. "Trusting me, trusting you - trusting technology? A multidisciplinary analysis to uncover the status quo of research on trust in technology," ERCIS Working Papers 35, University of Münster, European Research Center for Information Systems (ERCIS).

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