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How to trust? The importance of self-efficacy and social trust in public responses to industrial risks

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  • Ellen F. J. ter Huurne
  • Jan M. Gutteling

Abstract

Although a great deal of research has linked both self-efficacy and social trust to risk responses, one overlooked question concerns the association between self-efficacy and institutional trust. The purpose of this study was to investigate the main and combined effects of trust in the self and trust in responsible agencies to affective responses and information sufficiency. Survey respondents in this study were placed into one of four categories based on their levels of self-efficacy (high/low) and social trust (high/low), including confidence, independence, dependence and insecure groups. Based on survey data ( n = 466), the accuracy of the four-group classification was tested. Indeed, we found that our classification system correlated with responses. Both self-efficacy and institutional trust were found to contribute to emotional risk responses, as well as risk information needs and preferences for risk information.

Suggested Citation

  • Ellen F. J. ter Huurne & Jan M. Gutteling, 2009. "How to trust? The importance of self-efficacy and social trust in public responses to industrial risks," Journal of Risk Research, Taylor & Francis Journals, vol. 12(6), pages 809-824, September.
    • Handle: RePEc:taf:jriskr:v:12:y:2009:i:6:p:809-824
    DOI: 10.1080/13669870902726091
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    Cited by:

    1. Sophie Tourenq & George Boustras & Jan M. Gutteling, 2017. "Risk communication policy design: Cyprus compared to France and the Netherlands," Journal of Risk Research, Taylor & Francis Journals, vol. 20(4), pages 533-550, April.
    2. Milou Kievik & Ellen F.J. ter Huurne & Jan M. Gutteling, 2012. "The action suited to the word? Use of the framework of risk information seeking to understand risk-related behaviors," Journal of Risk Research, Taylor & Francis Journals, vol. 15(2), pages 131-147, February.
    3. Robert L. Heath & Jaesub Lee & Michael J. Palenchar & Laura L. Lemon, 2018. "Risk Communication Emergency Response Preparedness: Contextual Assessment of the Protective Action Decision Model," Risk Analysis, John Wiley & Sons, vol. 38(2), pages 333-344, February.
    4. P. Marijn Poortvliet & Anne Marike Lokhorst, 2016. "The Key Role of Experiential Uncertainty when Dealing with Risks: Its Relationships with Demand for Regulation and Institutional Trust," Risk Analysis, John Wiley & Sons, vol. 36(8), pages 1615-1629, August.
    5. Paschalis Arvanitidis & Athina Economou & Christos Kollias, 2016. "Terrorism’s effects on social capital in European countries," Public Choice, Springer, vol. 169(3), pages 231-250, December.
    6. Jia Shi & Xiangnan Hu & Xuesong Guo & Cuihong Lian, 2020. "Risk Information Seeking Behavior in Disaster Resettlement: A Case Study of Ankang City, China," IJERPH, MDPI, vol. 17(19), pages 1-19, October.
    7. Kaijing Xue & Shili Guo & Yi Liu & Shaoquan Liu & Dingde Xu, 2021. "Social Networks, Trust, and Disaster-Risk Perceptions of Rural Residents in a Multi-Disaster Environment: Evidence from Sichuan, China," IJERPH, MDPI, vol. 18(4), pages 1-25, February.
    8. Wim Kellens & Ruud Zaalberg & Philippe De Maeyer, 2012. "The Informed Society: An Analysis of the Public's Information‐Seeking Behavior Regarding Coastal Flood Risks," Risk Analysis, John Wiley & Sons, vol. 32(8), pages 1369-1381, August.
    9. Miguel Ángel López‐Navarro & Vicente Tortosa‐Edo & Jaume Llorens‐Monzonís, 2015. "Environmental Management Systems and Local Community Perceptions: the Case of Petrochemical Complexes Located in Ports," Business Strategy and the Environment, Wiley Blackwell, vol. 24(4), pages 236-251, May.
    10. Miguel Ángel López-Navarro & Jaume Llorens-Monzonís & Vicente Tortosa-Edo, 2013. "The Effect of Social Trust on Citizens’ Health Risk Perception in the Context of a Petrochemical Industrial Complex," IJERPH, MDPI, vol. 10(1), pages 1-18, January.
    11. Anita Cremers & Hester Stubbé & Dolf van der Beek & Maaike Roelofs & José Kerstholt, 2015. "Does playing the serious game B-SaFe! make citizens more aware of man-made and natural risks in their environment?," Journal of Risk Research, Taylor & Francis Journals, vol. 18(10), pages 1280-1292, November.
    12. Melanie De Vocht & An-Sofie Claeys & Verolien Cauberghe & Mieke Uyttendaele & Benedikt Sas, 2016. "Won’t we scare them? The impact of communicating uncontrollable risks on the public’s perception," Journal of Risk Research, Taylor & Francis Journals, vol. 19(3), pages 316-330, March.
    13. Robert L. Heath & Jaesub Lee, 2016. "Chemical Manufacturing and Refining Industry Legitimacy: Reflective Management, Trust, Precrisis Communication to Achieve Community Efficacy," Risk Analysis, John Wiley & Sons, vol. 36(6), pages 1108-1124, June.
    14. Jan M. Gutteling & Peter W. de Vries, 2017. "Determinants of Seeking and Avoiding Risk‐Related Information in Times of Crisis," Risk Analysis, John Wiley & Sons, vol. 37(1), pages 27-39, January.
    15. Jeuring, Jelmer & Becken, Susanne, 2013. "Tourists and severe weather – An exploration of the role of ‘Locus of Responsibility’ in protective behaviour decisions," Tourism Management, Elsevier, vol. 37(C), pages 193-202.
    16. Jaesun Wang & Seoyong Kim, 2019. "Searching for New Directions for Energy Policy: Testing the Cross-Effect of Risk Perception and Cyberspace Factors on Online/Offline Opposition to Nuclear Energy in South Korea," Sustainability, MDPI, vol. 11(5), pages 1-26, March.
    17. T. Terpstra & R. Zaalberg & J. de Boer & W. J. W. Botzen, 2014. "You Have Been Framed! How Antecedents of Information Need Mediate the Effects of Risk Communication Messages," Risk Analysis, John Wiley & Sons, vol. 34(8), pages 1506-1520, August.
    18. Victor Matanggaran & Jan M. Gutteling, 2021. "Explaining Risk Perception of Climate Change in Indonesia through Cultural Dimension of Uncertainty Avoidance, Collectivistic, and Long-term Orientation," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 5(5), pages 336-345, May.

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