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Technology driven experiences from mobile direct to virtual reality

Author

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  • Juran Kim
  • Seungmook Kang
  • Charles R. Taylor

Abstract

The effects of direct and indirect product experiences have been examined in several studies. This study expanded a previous experience study on the effects of mobile direct experience that clarified the relationships between direct experience and perceived interactivity, attitude toward smartphone applications and purchase intention. The current study on technology-driven experiences was expanded to (1) types of experience (product experience vs. brand experience) and (2) various settings (direct experience, indirect experience and technology-driven experience).

Suggested Citation

  • Juran Kim & Seungmook Kang & Charles R. Taylor, 2018. "Technology driven experiences from mobile direct to virtual reality," Journal of Global Scholars of Marketing Science, Taylor & Francis Journals, vol. 28(1), pages 96-102, January.
    • Handle: RePEc:taf:jgsmks:v:28:y:2018:i:1:p:96-102
    DOI: 10.1080/21639159.2017.1420423
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    Cited by:

    1. Niyazi Gümüº & Özgür Çark, 2021. "The effect of customers’ attitudes towards chatbots on their experience and behavioral intention in Turkey," Interdisciplinary Description of Complex Systems - scientific journal, Croatian Interdisciplinary Society Provider Homepage: http://indecs.eu, vol. 19(3), pages 420-436.
    2. Kim, Alex Jiyoung & Jang, Sungha & Shin, Hyun S., 2021. "How should retail advertisers manage multiple keywords in paid search advertising?," Journal of Business Research, Elsevier, vol. 130(C), pages 539-551.
    3. Kim, Jikyung (Jeanne) & Song, Hyeasinn & Choi, Jeonghye & Kim, Yongseob & Hong, Jeonghan, 2021. "Channel stickiness in the shopping journey for electronics: Evidence from China and South Korea," Journal of Business Research, Elsevier, vol. 130(C), pages 506-516.
    4. Yoo, Changsok & Cha, Kyoung Cheon & Kim, Sang-Hoon, 2020. "A quantile regression approach to gaining insights for reacquition of defected customers," Journal of Business Research, Elsevier, vol. 120(C), pages 443-452.
    5. Kim, Juran & Kang, Seungmook & Lee, Ki Hoon, 2021. "Evolution of digital marketing communication: Bibliometric analysis and network visualization from key articles," Journal of Business Research, Elsevier, vol. 130(C), pages 552-563.
    6. Jung, Jaesuk & Yu, Jihye & Seo, Yuri & Ko, Eunju, 2021. "Consumer experiences of virtual reality: Insights from VR luxury brand fashion shows," Journal of Business Research, Elsevier, vol. 130(C), pages 517-524.
    7. Chung, Minjee & Ko, Eunju & Joung, Heerim & Kim, Sang Jin, 2020. "Chatbot e-service and customer satisfaction regarding luxury brands," Journal of Business Research, Elsevier, vol. 117(C), pages 587-595.
    8. repec:zna:indecs:v:19:y:2021:i:4:p:420-436 is not listed on IDEAS

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