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Loan Officers' Gender and Microfinance Repayment Rates

Author

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  • Marrit van den Berg
  • Robert Lensink
  • Roselia Servin

Abstract

This study examines the impact of loan officer characteristics on repayment rates of microfinance borrowers in Mexico applying multilevel analyses, with special attention to the impact of the gender of the loan officer on default rates. The results strongly suggest that loan officers play a crucial role in improving repayment rates in microfinance and that male loan officers are better able to induce borrowers to repay than female loan officers. This may be because men exert authority over women and face fewer problems working late, travelling through unsafe places, and combining a position as counsellor with enforcing repayment.

Suggested Citation

  • Marrit van den Berg & Robert Lensink & Roselia Servin, 2015. "Loan Officers' Gender and Microfinance Repayment Rates," Journal of Development Studies, Taylor & Francis Journals, vol. 51(9), pages 1241-1254, September.
    • Handle: RePEc:taf:jdevst:v:51:y:2015:i:9:p:1241-1254
    DOI: 10.1080/00220388.2014.997218
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    Cited by:

    1. Wu, Wentao & Lin, Zhilu & Oghazi, Pejvak & Patel, Pankaj C., 2022. "The impact of demonetization on microfinance institutions," Journal of Business Research, Elsevier, vol. 153(C), pages 1-18.
    2. Bertrand, Jérémie & Burietz, Aurore, 2023. "(Loan) price and (loan officer) prejudice," Journal of Economic Behavior & Organization, Elsevier, vol. 210(C), pages 26-42.
    3. Sonia Di Giannatale. & Daniel Ventosa-Santaulària. & María José Roa. & Alexander Elbittar. & Darío Trujano., 2020. "The Role of Cognitive and Personality Characteristics in Timely Microcredit Repayment: Evidence from a Survey Conducted by Provident, Mexico. (El papel de las características cognitivas y de personali," Ensayos Revista de Economia, Universidad Autonoma de Nuevo Leon, Facultad de Economia, vol. 0(1), pages 1-20, May.
    4. Fall, F.S. & Tchakoute Tchuigoua, H. & Vanhems, A. & Simar, L., 2021. "Gender effect on microfinance social efficiency: A robust nonparametric approach," European Journal of Operational Research, Elsevier, vol. 295(2), pages 744-757.
    5. Selay Sahan & Euan Phimister, 2023. "Repayment performance of joint‐liability microcredits: Metropolitan evidence on social capital and group names," Bulletin of Economic Research, Wiley Blackwell, vol. 75(2), pages 287-311, April.
    6. Schulte, Markus & Winkler, Adalbert, 2019. "Drivers of solvency risk – Are microfinance institutions different?," Journal of Banking & Finance, Elsevier, vol. 106(C), pages 403-426.
    7. Hubert Tchakoute Tchuigoua, 2021. "Proximity‐based screening tools and credit rationing: Lessons from a Cameroonian greenfield microfinance institution," African Development Review, African Development Bank, vol. 33(3), pages 506-517, September.
    8. Godfroid, Cécile & Otiti, Naome & Mersland, Roy, 2022. "Employee tenure and staff performance: The case of a social enterprise," Journal of Business Research, Elsevier, vol. 139(C), pages 457-467.
    9. Czura, Kristina & Englmaier, Florian & Ho, Hoa & Spantig, Lisa, 2022. "Microfinance loan officers before and during Covid-19: Evidence from India," World Development, Elsevier, vol. 152(C).
    10. Md Aslam Mia & Lucia Dalla Pellegrina & Wai‐Yan Wong, 2022. "Female participation and financial performance of microfinance institutions: Evidence from transition economies," Development Policy Review, Overseas Development Institute, vol. 40(5), September.
    11. Nicola Banks & Dan Brockington & David Hulme & Mathilde Maitrot, 2019. "Interrogating Microfinance Performance Beyond Products, Clients and the Environment: Insights From the Work of BRAC in Tanzania," The European Journal of Development Research, Palgrave Macmillan;European Association of Development Research and Training Institutes (EADI), vol. 31(3), pages 339-363, July.
    12. Emilio M. Santandreu & Joaquín López Pascual & Salvador Cruz Rambaud, 2020. "Determinants of Repayment among Male and Female Microcredit Clients in the USA. An Approach Based on Managers’ Perceptions," Sustainability, MDPI, vol. 12(5), pages 1-17, February.
    13. Chakravarty, Sugato & Pylypiv, Mariya, 2017. "Microfinance: What Do We Know? Where Do We Go?," Annals of Corporate Governance, now publishers, vol. 2(3), pages 171-289, June.
    14. Bibi, Uzma & Balli, Hatice Ozer & Matthews, Claire D. & Tripe, David W.L., 2018. "Impact of gender and governance on microfinance efficiency," Journal of International Financial Markets, Institutions and Money, Elsevier, vol. 53(C), pages 307-319.
    15. Hubert Tchakoute Tchuigoua, 2023. "Loan officer gender and loan repayment performance. Evidence from greenfield microfinance institutions in Cameroon1," Annals of Public and Cooperative Economics, Wiley Blackwell, vol. 94(2), pages 519-548, June.
    16. Salvador Cruz Rambaud & Joaquín López Pascual & Emilio M. Santandreu, 2023. "A socioeconomic approach to the profile of microcredit holders from the Hispanic minority in the USA," Financial Innovation, Springer;Southwestern University of Finance and Economics, vol. 9(1), pages 1-25, December.

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