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Core requirements of knowledge management implementation, innovation and organizational performance

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  • Laith Ali Al-Hakim
  • Shahizan Hassan

Abstract

The present study aims to examine the relationship among core requirements of knowledge management implementation, innovation, and organizational performance in the Iraqi mobile telecommunications sector. A questionnaire was conducted on mobile companies based on a proportionate stratified random sampling technique. The results indicated that core requirements of knowledge management implementation had a statistically significant and direct positive effect on innovation. The critical success factors of knowledge management and knowledge management strategies had a statistically significant and direct positive effect on organizational performance. Then the direct relationship of knowledge management processes with organizational performance was positively affected, but it was not statistically significant. The results also indicated that the innovation had a positive and statistically significant effect on organizational performance. More importantly, the results indicate that core requirements of knowledge management implementation had a positive and statistically significant effect on organizational performance through the partial mediating effect of innovation.

Suggested Citation

  • Laith Ali Al-Hakim & Shahizan Hassan, 2016. "Core requirements of knowledge management implementation, innovation and organizational performance," Journal of Business Economics and Management, Taylor & Francis Journals, vol. 17(1), pages 109-124, February.
    • Handle: RePEc:taf:jbemgt:v:17:y:2016:i:1:p:109-124
    DOI: 10.3846/16111699.2012.720597
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    Cited by:

    1. Ghadah Lafi Alharbi & Monira Essa Aloud, 2024. "The effects of knowledge management processes on service sector performance: evidence from Saudi Arabia," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-19, December.
    2. Ana Olavarría-Jaraba & Jesús J. Cambra-Fierro & Edgar Centeno & Rosario Vázquez-Carrasco, 2018. "Analyzing relationship quality and its contribution to consumer relationship proneness," Service Business, Springer;Pan-Pacific Business Association, vol. 12(4), pages 641-661, December.
    3. Peter Agyekum Boateng, PhD, 2023. "Strategic Managerial Implications of Irritability and Human Relations: Exploring the Role of Gender and Knowledge," International Journal of Research and Scientific Innovation, International Journal of Research and Scientific Innovation (IJRSI), vol. 10(06), pages 146-156, June.
    4. Haiyun Yu & Yanjie Shang & Nan Wang & Zhenzhong Ma, 2019. "The Mediating Effect of Decision Quality on Knowledge Management and Firm Performance for Chinese Entrepreneurs: An Empirical Study," Sustainability, MDPI, vol. 11(13), pages 1-15, July.
    5. Mahmoud M. Migdadi & Mohammed K. Abu Zaid & Mohammed Yousif & Ra’d Almestarihi & Khalil Al-Hyari, 2017. "An Empirical Examination of Knowledge Management Processes and Market Orientation, Innovation Capability, and Organisational Performance: Insights from Jordan," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 16(01), pages 1-32, March.

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