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A managerial mental model to drive innovation in the context of digital transformation

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Listed:
  • Danielly de Paula
  • Carolin Marx
  • Ella Wolf
  • Christian Dremel
  • Kathryn Cormican
  • Falk Uebernickel

Abstract

Industry 4.0 is transforming how businesses innovate and, as a result, companies are spearheading the movement towards ‘Digital Transformation’. While some scholars advocate the use of design thinking to identify new innovative behaviours, cognition experts emphasise the importance of top managers in supporting employees to develop these behaviours. However, there is a dearth of research in this domain and companies are struggling to implement the required behaviours. To address this gap, this study aims to identify and prioritise behavioural strategies conducive to design thinking to inform the creation of a managerial mental model. We identify 20 behavioural strategies from 45 interviewees with practitioners and educators and combine them with the concepts of ‘paradigm-mindset-mental model’ from cognition theory. The paper contributes to the body of knowledge by identifying and prioritising specific behavioural strategies to form a novel set of survival conditions aligned to the new industrial paradigm of Industry 4.0.

Suggested Citation

  • Danielly de Paula & Carolin Marx & Ella Wolf & Christian Dremel & Kathryn Cormican & Falk Uebernickel, 2023. "A managerial mental model to drive innovation in the context of digital transformation," Industry and Innovation, Taylor & Francis Journals, vol. 30(1), pages 42-66, January.
    • Handle: RePEc:taf:indinn:v:30:y:2023:i:1:p:42-66
    DOI: 10.1080/13662716.2022.2072711
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    Cited by:

    1. Alexander Brem & Petra A. Nylund & Saeed Roshani, 2024. "Unpacking the complexities of crisis innovation: a comprehensive review of ecosystem-level responses to exogenous shocks," Review of Managerial Science, Springer, vol. 18(8), pages 2441-2464, August.
    2. Oliveira, Mariana & Zancul, Eduardo & Salerno, Mario Sergio, 2024. "Capability building for digital transformation through design thinking," Technological Forecasting and Social Change, Elsevier, vol. 198(C).
    3. Cai, Ying & Lin, Jun & Zhang, Ruxin, 2023. "When and how to implement design thinking in the innovation process: A longitudinal case study," Technovation, Elsevier, vol. 126(C).
    4. Memon, Khalid Rasheed & Ooi, Say Keat, 2023. "Identifying digital leadership's role in fostering competitive advantage through responsible innovation: A SEM-Neural Network approach," Technology in Society, Elsevier, vol. 75(C).

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