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The challenge of local government delivery

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  • John Harris

Abstract

This article focuses on the challenge facing transformed local government in actually delivering the developmental role and services set out in the Constitution. The White Paper on Local Government sets out an extremely ambitious agenda, identifying municipalities as a main vehicle for improving living conditions for the majority of the population. Successful delivery is critical. The current UK Local Government reform programme is based on the concept of 'best value', ie the continuous search to improve the quality, efficiency and effectiveness of public services through year-on-year improvement. The article suggests a simple and straightforward implementation model based on three integrated elements: an annual member cycle for the systematic consideration and review of the application of resources to identified priority community needs; adopting a limited number of critical success factors and incorporating these into officer performance appraisal.

Suggested Citation

  • John Harris, 1999. "The challenge of local government delivery," Development Southern Africa, Taylor & Francis Journals, vol. 16(1), pages 183-193.
    • Handle: RePEc:taf:deveza:v:16:y:1999:i:1:p:183-193
    DOI: 10.1080/03768359908440070
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    Cited by:

    1. Waldo Krugell & Hannelie Otto & Jacky Van Der Merwe, 2010. "Local Municipalities And Progress With The Delivery Of Basic Services In South Africa," South African Journal of Economics, Economic Society of South Africa, vol. 78(3), pages 307-323, September.

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