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Organizing for digitalization through mutual constitution: the case of a design firm

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  • Bethan Morgan

Abstract

As the pace of digital change accelerates, so the ability of firms in the construction industry to organize for digitalization is becoming increasingly important. While extant research identifies the diffusion of digital innovations in firms as a non-linear process influenced by embedded contextual elements stemming from several complex social systems, it does not address the relationship between these social systems. A longitudinal embedded case of the process followed by one incumbent firm as it adopts building information modelling (BIM) is presented. Data covers a 15-year period and charts the adoption process at multiple levels: user, firm and institution. The case supports existing research by showing that BIM adoption in the firm is successful through a combination of actions involving 1) investment and leadership support, 2) standards and policies and 3) training and skills development. Drawing on Gidden’s Structuration Theory, it contributes to this research by finding that the adoption of BIM is facilitated by a mutually constitutive relationship between user, firm and institution. Firms play a central role in enabling this relationship, by both attending to and enabling endogenous user-led change while seeking to influence exogenous institutional change.

Suggested Citation

  • Bethan Morgan, 2019. "Organizing for digitalization through mutual constitution: the case of a design firm," Construction Management and Economics, Taylor & Francis Journals, vol. 37(7), pages 400-417, July.
    • Handle: RePEc:taf:conmgt:v:37:y:2019:i:7:p:400-417
    DOI: 10.1080/01446193.2018.1538560
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    Cited by:

    1. Kassem, Mohamd & Ahmed, Ahmed Louay, 2022. "Digital transformation through Building Information Modelling: Spanning the macro-micro divide," Technological Forecasting and Social Change, Elsevier, vol. 184(C).
    2. Papachristos, George & Papadonikolaki, Eleni & Morgan, Bethan, 2024. "Projects as a speciation and aggregation mechanism in transitions: Bridging project management and transitions research in the digitalization of UK architecture, engineering, and construction industry," Technovation, Elsevier, vol. 132(C).
    3. Muhd Shafiq Johari & Syamsul Hendra Mahmud & Sarajul Fikri Mohamed & Mohd Saidin Misnan & Tantish Kamarudin & Mohd Azwarie Mat Dzahir, 2024. "A SWOT Analysis of Digitalization in the Construction Firm: Challenges and Barriers to Managers Level in Malaysia," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 8(3), pages 1520-1540, March.
    4. Ermal Hetemi & Joaquin Ordieres-Meré & Cali Nuur, 2020. "An Institutional Approach to Digitalization in Sustainability-Oriented Infrastructure Projects: The Limits of the Building Information Model," Sustainability, MDPI, vol. 12(9), pages 1-20, May.

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