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Detecting defects in the UK new-build housing sector: a learning perspective

Author

Listed:
  • Tony Hopkin
  • Shu-Ling Lu
  • Phil Rogers
  • Martin Sexton

Abstract

Rapid growth in the production of new homes in the UK is putting build quality under pressure as evidenced by an increase in the number of defects. Housing associations (HAs) contribute approximately 20% of the UK’s new housing supply. HAs are currently experiencing central government funding cuts and rental revenue reductions. As part of HAs’ quest to ramp up supply despite tight budget conditions, they are reviewing how they learn from defects. Learning from defects is argued as a means of reducing the persistent defect problem within the UK housebuilding industry, yet how HAs learn from defects is under-researched. The aim of this research is to better understand how HAs, in practice, learn from past defects to reduce the prevalence of defects in future new homes. The theoretical lens for this research is organizational learning. The results drawn from 12 HA case studies indicate that effective organizational learning has the potential to reduce defects within the housing sector. The results further identify that HAs are restricting their learning to focus primarily on reducing defects through product and system adaptations. Focusing on product and system adaptations alone suppresses HAs’ abilities to reduce defects in the future.

Suggested Citation

  • Tony Hopkin & Shu-Ling Lu & Phil Rogers & Martin Sexton, 2016. "Detecting defects in the UK new-build housing sector: a learning perspective," Construction Management and Economics, Taylor & Francis Journals, vol. 34(1), pages 35-45, January.
    • Handle: RePEc:taf:conmgt:v:34:y:2016:i:1:p:35-45
    DOI: 10.1080/01446193.2016.1162316
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    Cited by:

    1. Byeol Kim & Yonghan Ahn & Sanghyo Lee, 2019. "LDA-Based Model for Defect Management in Residential Buildings," Sustainability, MDPI, vol. 11(24), pages 1-16, December.
    2. Pablo Newberry & Paul Harper & Thea Morgan, 2021. "Understanding the Market for Eco Self-Build Community Housing," Sustainability, MDPI, vol. 13(21), pages 1-32, October.
    3. Sanghoon Lee & Sanghyo Lee & Jaejun Kim, 2018. "Evaluating the Impact of Defect Risks in Residential Buildings at the Occupancy Phase," Sustainability, MDPI, vol. 10(12), pages 1-13, November.

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