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The credibility gap in stakeholder management: ethics and evidence of relationship management

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  • Hedley Smyth

Abstract

The predominant utilitarian conceptualization of stakeholder management within construction is reviewed. Utilitarianism will be contrasted with an ethics of nurture and care perspective. A credibility gap is identified in the utilitarian approach whereby individual parties in positions of power are unable to maximize net well-being. The relationship management concept will be outlined and located within the ethics of care, showing how aggregated behaviours can be linked to this approach. Behaviours that management can facilitate will be outlined and links made with the ethics of care concerning stakeholder management. The analysis will conceptually establish how the credibility gap in stakeholder management can be bridged. Research into relationships within PPP/PFI projects will be explored. The relationships between the SPV and the public sector will provide a particular focus. Recommendations for practice and future research will draw the analysis to a conclusion.

Suggested Citation

  • Hedley Smyth, 2008. "The credibility gap in stakeholder management: ethics and evidence of relationship management," Construction Management and Economics, Taylor & Francis Journals, vol. 26(6), pages 633-643.
    • Handle: RePEc:taf:conmgt:v:26:y:2008:i:6:p:633-643
    DOI: 10.1080/01446190801905414
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    Cited by:

    1. Heidi Reed, 2023. "“When money is more valuable than people…”: The pandemic as a call for business to care," Post-Print hal-04461114, HAL.
    2. Melissa Garber & Shahram Sarkani & Thomas Mazzuchi, 2017. "A Framework for Multiobjective Decision Management with Diverse Stakeholders," Systems Engineering, John Wiley & Sons, vol. 20(4), pages 335-356, July.
    3. Ali Intezari & David Pauleen, 2014. "Management Wisdom in Perspective: Are You Virtuous Enough to Succeed in Volatile Times?," Journal of Business Ethics, Springer, vol. 120(3), pages 393-404, March.
    4. Heidi Reed, 2024. "“When money is more valuable than people…”: The pandemic as a call for business to care," Gender, Work and Organization, Wiley Blackwell, vol. 31(2), pages 435-455, March.
    5. Annalisa Caloffi & Francesca Gambarotto, 2017. "Cognitive distance in public procurement and public–private partnerships: An analysis of the construction sector," Environment and Planning C, , vol. 35(5), pages 765-783, August.

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