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Stakeholder management through empowerment: modelling project success

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  • Steve Rowlinson
  • Yan Ki Fiona Cheung

Abstract

Stakeholder management is part of the project management process and this ongoing research builds on previous studies in the field of relationship management in Hong Kong and Australia and presents a testable stakeholder management process model in which the concepts of empowerment, organizational culture, trust and commitment are used as a basis for exploring the process. This may appear somewhat paradoxical to the reader as project managers, traditionally, have been seen to attempt to mollify stakeholders while focusing their attention on the details of project management rather than to empower stakeholders to have a significant input to the project—empowerment being seen to encourage 'interference' from non-specialists into the managers' domain. This change in attitude to stakeholders marks a culture change in the real estate and construction industry, brought about by an increased emphasis on relationship management. The research reported in this paper looks at the issues of stakeholder management via a research model that has identified project contextual factors which, through perceptual processes, influence empowerment and so the outcomes of the project. Hence, the problem addressed is how and why relationship management and stakeholder management are different in two unique cultures and what elements can be considered common and what elements are different.

Suggested Citation

  • Steve Rowlinson & Yan Ki Fiona Cheung, 2008. "Stakeholder management through empowerment: modelling project success," Construction Management and Economics, Taylor & Francis Journals, vol. 26(6), pages 611-623.
    • Handle: RePEc:taf:conmgt:v:26:y:2008:i:6:p:611-623
    DOI: 10.1080/01446190802071182
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    Citations

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    Cited by:

    1. Florence T.T. Phua, 2013. "Construction management research at the individual level of analysis: current status, gaps and future directions," Construction Management and Economics, Taylor & Francis Journals, vol. 31(2), pages 167-179, February.
    2. Amolo Elvis Juma Amolo, PhD & Charles Mallans Rambo, PhD, 2021. "Stakeholders’ Engagement Approaches and Sustainability of Water Supply Projects in Nyando Sub County, Kisumu County, Kenya," International Journal of Research and Scientific Innovation, International Journal of Research and Scientific Innovation (IJRSI), vol. 8(8), pages 134-140, August.
    3. Edwin Omondi Arwa & Prof. Charles M. Rambo, PhD & Dr. Isaac Abuya, PhD, 2021. "Participative stakeholder involvement approach and implementation of water projects in Kisumu East sub-county, Kenya," International Journal of Research and Scientific Innovation, International Journal of Research and Scientific Innovation (IJRSI), vol. 8(12), pages 66-72, December.
    4. Amolo Elvis Juma Amolo, PhD & Charles Mallans Rambo, PhD, 2021. "Stakeholders’ Empowerment and Implementation of Dairy Farming Projects in Muhoroni Sub-County, Kisumu County, Kenya," International Journal of Research and Scientific Innovation, International Journal of Research and Scientific Innovation (IJRSI), vol. 8(8), pages 141-146, August.
    5. Yawson, Robert M. & Greiman, Bradley, 2014. "Stakeholder Analysis as a Tool for Systems Approach Research in HRD," MPRA Paper 61278, University Library of Munich, Germany.
    6. Renata Brajer-Marczak & Anna Marciszewska & Michał Nadolny, 2021. "Selected Determinants of Stakeholder Influence on Project Management in Non-Profit Organizations," Sustainability, MDPI, vol. 13(16), pages 1-19, August.
    7. Edwin Omondi Arwa & Prof. Charles M. Rambo, PhD & Dr. Isaac Abuya, PhD, 2021. "Empowering stakeholder involvement approach on implementation of water projects in Kisumu East sub-county, Kenya," International Journal of Research and Scientific Innovation, International Journal of Research and Scientific Innovation (IJRSI), vol. 8(12), pages 22-27, December.

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