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Enterprise Resource Planning in a large construction firm: implementation analysis

Author

Listed:
  • Hans Voordijk
  • Arjen Van Leuven
  • Albertus Laan

Abstract

In most large Dutch construction firms, Enterprise Resource Planning (ERP) systems have replaced non-integrated information systems with integrated and maintainable software. The implementation of ERP systems in such firms is a difficult task. So far, ERP implementations have yielded more failures than successes. This study tries to understand the factors that lead to the success or failure of ERP in large construction firms by focusing on the fits between the following pairs of elements in ERP implementations: business and IT strategy, maturity of the IT infrastructure and the strategic role of IT, and the implementation method and organizational change. The premise of this study is that for an ERP implementation to be successful these elements must somehow fit together. Empirical research was conducted through a case study of three ERP implementations in different business units of a Dutch-based construction firm. Implementing different systems within one company is typical of the way large construction firms in the Netherlands have dealt with ERP. The study shows that the success of ERP implementations depends on consistent patterns between: IT strategy and business strategy, IT maturity and the strategic role of IT, and the implementation method and organizational change.

Suggested Citation

  • Hans Voordijk & Arjen Van Leuven & Albertus Laan, 2003. "Enterprise Resource Planning in a large construction firm: implementation analysis," Construction Management and Economics, Taylor & Francis Journals, vol. 21(5), pages 511-521.
    • Handle: RePEc:taf:conmgt:v:21:y:2003:i:5:p:511-521
    DOI: 10.1080/0144619032000072155
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    Cited by:

    1. Duzgun Agdas & Ralph Ellis, 2010. "The potential of XML technology as an answer to the data interchange problems of the construction industry," Construction Management and Economics, Taylor & Francis Journals, vol. 28(7), pages 737-746.
    2. Hani Alshaiti, 2023. "Influences of Internal Control on Enterprise Performance: Does an Information System Make a Difference?," JRFM, MDPI, vol. 16(12), pages 1-19, December.

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