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Enterprise Architecture in Smart Cities: Developing an Empirical Grounded Research Agenda

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  • Viviana Bastidas
  • Marija Bezbradica
  • Mihai Bilauca
  • Michael Healy
  • Markus Helfert

Abstract

The concept of Enterprise Architecture is suitable for managing the complexity of heterogeneous systems and technologies in Smart Cities. However, many cities and their urban governance processes still face the challenges of digitalizing public services. This paper aims to assess the applicability of TOGAF in a real-world Smart City following a case study method. A novel research agenda with ten major directions is provided as a result of the practical observations. This contributes to the current understanding of the application of Enterprise Architecture in Smart Cities, focusing on the identified issues in practice and the need for further research.

Suggested Citation

  • Viviana Bastidas & Marija Bezbradica & Mihai Bilauca & Michael Healy & Markus Helfert, 2023. "Enterprise Architecture in Smart Cities: Developing an Empirical Grounded Research Agenda," Journal of Urban Technology, Taylor & Francis Journals, vol. 30(1), pages 47-70, January.
    • Handle: RePEc:taf:cjutxx:v:30:y:2023:i:1:p:47-70
    DOI: 10.1080/10630732.2022.2122681
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