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Investing emotions at work: exploring emotional labour of women in Indian anti-trafficking NGOs

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  • Pranjali Das

Abstract

This article studies the experience of emotional labour by women in Indian NGOs. Drawing on in-depth interviews with 11 women across four anti-trafficking organisations in Kolkata, this paper highlights how emotional labour has been rationalised as women’s work. It shares the emotional distress and vulnerability women encounter due to the under-recognition of their labour. Despite the overwhelming nature of their work, women consider it a trade-off for the empowerment they experience due to their memberships with NGOs. Concluding remarks entail the need for NGOs to support the well-being of their workers.

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  • Pranjali Das, 2024. "Investing emotions at work: exploring emotional labour of women in Indian anti-trafficking NGOs," Development in Practice, Taylor & Francis Journals, vol. 34(6), pages 669-679, August.
    • Handle: RePEc:taf:cdipxx:v:34:y:2024:i:6:p:669-679
    DOI: 10.1080/09614524.2023.2286203
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