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Is the doctor on? In search of users for medical software in rural Himalayas

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  • Payal Arora

Abstract

The Indian healthcare sector provides ripe ground for development as access to high-quality and timely medical diagnosis remains unrequited among its vast rural populace. With an acute shortage of doctors in rural areas, medical diagnostic software has been created as a surrogate, propelling non-physician workers to step in. For diagnostic software to function effectively, it is paramount to identify the user. Using an intended pilot programme of RightChoice software in the central Himalayas, the present article focuses on the political and economic complexities involved in identifying users of such software.Le docteur est-il disponible ? En quête d'utilisateurs pour les logiciels médicaux dans les zones rurales de l'HimalayaLe secteur indien de la santé constitue un terrain fertile pour le développement, étant donné que l'accès à un diagnostic médical de qualité et opportun reste insuffisant parmi sa vaste population rurale. Étant donné la pénurie aiguë de médecins dans les zones rurales, des logiciels de diagnostic médical ont été créés comme moyen de substitution, ce qui a encouragé l'entrée en scène d'intervenants non qualifiés en médecine. Pour que les logiciels de diagnostic fonctionnent efficacement, il est essentiel d'identifier l'utilisateur. À l'aide d'un programme pilote prévu de mise à l'épreuve du logiciel RightChoice dans la zone centrale de l'Himalaya, cet article se concentre sur les complexités politiques et économiques présentes dans l'identification des utilisateurs de logiciels de ce type.O doutor está? Em busca de usuários de software médico na região rural do HimalaiaO setor de serviços de saúde indiano oferece uma ótima base para o desenvolvimento pois o acesso a diagnósticos precisos e de alta qualidade permanece sem contrapartida entre sua vasta população rural. Com uma grande escassez de médicos nas áreas rurais, um software de diagnóstico médico foi criado como um substituto, estimulando a atuação de trabalhadores que não são médicos. Para que o software de diagnóstico funcione efetivamente, é fundamental identificar o usuário. Utilizando um programa-piloto do software RightChoice na área central do Himalaia, este artigo concentra-se nas complexidades políticas e econômicas envolvidas na identificação de usuários de tal software.¿Está el doctor? A la búsqueda de usuarios de programas informáticos médicos en las Himalayas ruralesEl sector de salud de India ofrece un amplio campo de desarrollo ya que para la inmensa población rural el acceso a diagnósticos oportunos de alta calidad es limitado. Como alternativa a la escasez de médicos en el área rural, se han diseñado programas informáticos de diagnóstico médico que pueden ser utilizados por personas sin preparación en medicina. Para que tales programas funcionen bien, el requisito indispensable es la identificación del usuario. Este ensayo destaca las dificultades políticas y económicas que surgen a la hora de identificar a los usuarios del programa informático piloto RightChoice en los Himalayas centrales.

Suggested Citation

  • Payal Arora, 2012. "Is the doctor on? In search of users for medical software in rural Himalayas," Development in Practice, Taylor & Francis Journals, vol. 22(2), pages 180-189, April.
  • Handle: RePEc:taf:cdipxx:v:22:y:2012:i:2:p:180-189
    DOI: 10.1080/09614524.2012.642340
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