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Indonesia's Law on Public Services: changing state-society relations or continuing politics as usual?

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  • Michael Buehler

Abstract

Institutional reforms introduced after the collapse of the New Order regime have brought state-society relations in Indonesia under increased scrutiny. This paper uses an evaluation of Law 25/2009 on Public Services as a means to assess whether the new political setting has increased the leverage of the citizenry over the state. Adopted in July 2009, the law introduced a range of regulations for public service providers. It also expanded the responsibilities of the Ombudsman's office and called for the establishment of citizen committees to monitor public service delivery. However, the legal quality of the law is poor and the broader institutional and political environment is not conducive to its enforcement. Overall, the law aims beyond the capacity of the current political and legal system. Ironically, in order for society to gain greater leverage in politics, state capacity must increase as well.

Suggested Citation

  • Michael Buehler, 2011. "Indonesia's Law on Public Services: changing state-society relations or continuing politics as usual?," Bulletin of Indonesian Economic Studies, Taylor & Francis Journals, vol. 47(1), pages 65-86.
    • Handle: RePEc:taf:bindes:v:47:y:2011:i:1:p:65-86
    DOI: 10.1080/00074918.2011.556057
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    Cited by:

    1. Maung Aung Myoe, 2015. "Myanmar’s China Policy since 2011: Determinants and Directions," Journal of Current Southeast Asian Affairs, Institute of Asian Studies, GIGA German Institute of Global and Area Studies, Hamburg, vol. 34(2), pages 21-54.
    2. World Bank, 2014. "Indonesia - Avoiding the Trap : Development Policy Review 2014," World Bank Publications - Reports 19326, The World Bank Group.
    3. World Bank, 2014. "Indonesia : Avoiding the Trap," World Bank Publications - Reports 18944, The World Bank Group.
    4. Winters, Matthew S. & Karim, Abdul Gaffar & Martawardaya, Berly, 2014. "Public Service Provision under Conditions of Insufficient Citizen Demand: Insights from the Urban Sanitation Sector in Indonesia," World Development, Elsevier, vol. 60(C), pages 31-42.
    5. Matthew S. Winters & Matthew Cawvey, 2015. "Governance Obstacles to Geothermal Energy Development in Indonesia," Journal of Current Southeast Asian Affairs, Institute of Asian Studies, GIGA German Institute of Global and Area Studies, Hamburg, vol. 34(1), pages 27-56.

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