IDEAS home Printed from https://ideas.repec.org/a/taf/applec/v52y2020i6p609-622.html
   My bibliography  Save this article

Payments data: do consumers want banks to keep them in a safe or turn them into gold?

Author

Listed:
  • Carin van der Cruijsen

Abstract

For policymakers seeking to protect financial stability and financial institutions, it is key to know consumers’ attitudes towards payments data usage. This article provides detailed insight into these attitudes based on unique surveys held among Dutch consumers. Attitudes towards payments data usage by banks and the related factors depend on the purpose of the data use. For example, most people do not mind if their payments data are being used to enhance security but do not want these data to be shared with restaurants to get special offers. The selling of payments data by banks to other companies would result in a significant decline of trust in banks.

Suggested Citation

  • Carin van der Cruijsen, 2020. "Payments data: do consumers want banks to keep them in a safe or turn them into gold?," Applied Economics, Taylor & Francis Journals, vol. 52(6), pages 609-622, February.
    • Handle: RePEc:taf:applec:v:52:y:2020:i:6:p:609-622
    DOI: 10.1080/00036846.2019.1659493
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1080/00036846.2019.1659493
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1080/00036846.2019.1659493?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Michiel Bijlsma & Carin Cruijsen & Nicole Jonker, 2023. "Consumer Willingness to Share Payments Data: Trust for Sale?," Journal of Financial Services Research, Springer;Western Finance Association, vol. 64(1), pages 41-80, August.
    2. Michiel Bijlsma & Carin van der Cruijsen & Nicole Jonker, 2024. "Not all data are created equal - Data sharing and privacy," Applied Economics, Taylor & Francis Journals, vol. 56(11), pages 1250-1267, March.
    3. Hans Brits & Nicole Jonker, 2023. "The Use of Financial Apps: Privacy Paradox or Privacy Calculus?," Working Papers 794, DNB.
    4. Ine Zeeland & Jo Pierson, 2024. "Changing the whole game: effects of the COVID-19 pandemic's accelerated digitalization on European bank staff's data protection capabilities," Financial Innovation, Springer;Southwestern University of Finance and Economics, vol. 10(1), pages 1-28, December.
    5. Gorka Briones de Araluze & Natalia Cassinello Plaza, 2023. "The Relevance of Initial Trust and Social Influence in the Intention to Use Open Banking-Based Services: An Empirical Study," SAGE Open, , vol. 13(3), pages 21582440231, July.
    6. Michiel Bijlsma & Carin van der Cruijsen & Nicole Jonker, 2020. "Consumer propensity to adopt PSD2 services: trust for sale?," Working Papers 671, DNB.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:taf:applec:v:52:y:2020:i:6:p:609-622. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Longhurst (email available below). General contact details of provider: http://www.tandfonline.com/RAEC20 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.