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An Empirical Study on Determining Factors Affecting the Performance of Health Service Providers in Eritrea

Author

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  • Fitsum Ghebregiorgis Ph.D.

    (Department of Business Management and Public Administration, College of Business and Social Sciences, Eritrea)

Abstract

This study focuses on determining the factors that affect the performance of professional nurses (health service providers). It integrates management and organisational behaviour studies to develop an ability, clarity, help, incentive, evaluation, and environment (ACHIEVE) model for investigating the relationship between ability, clarity, help, incentive, evaluation, validity, environment and employee performance. A survey was conducted among 191 health service providers from two national referral hospitals. The survey research design was employed using a self-administered questionnaire as the data collection instrument. The items measuring the constructs were adapted from the extant literature. Data was analysed using regression test. The findings of this study reveal that ability, clarity, help, incentive, evaluation, and environment affect the performance of health service providers. However, no evidence was found that rule validity influence employees’ performance.

Suggested Citation

  • Fitsum Ghebregiorgis Ph.D., 2019. "An Empirical Study on Determining Factors Affecting the Performance of Health Service Providers in Eritrea," Sumerianz Journal of Business Management and Marketing, Sumerianz Publication, vol. 2(3), pages 32-39, 03-2019.
    • Handle: RePEc:sum:sjbmms:2019:p:32-39
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    References listed on IDEAS

    as
    1. Lindelow, Magnus & Serneels, Pieter, 2006. "The performance of health workers in Ethiopia: Results from qualitative research," Social Science & Medicine, Elsevier, vol. 62(9), pages 2225-2235, May.
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