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Public administration and public services analysis and development trends: a review

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  • Iveta Katelo

    (Daugavpils University, Latvia)

Abstract

Public administration in the political system is part of the executive branch and is responsible for implementing policy and achieving the goals set by the government. Public services are the “tangible” results of public administration, and the activity of municipal authorities manifested as the provision of certain benefits to their clients – the public. The theoretical review aims to provide insights into the definition of public administration and services and the reforms carried out in this area in Latvia and Eastern European countries. Issues related to public administration and public service quality are described; trends in the development of public administration and their research in Europe and worldwide are provided. The insights allow us to foresee peculiarities of development and challenges this sector can encounter in various countries, including Latvia.

Suggested Citation

  • Iveta Katelo, 2024. "Public administration and public services analysis and development trends: a review," Entrepreneurship and Sustainability Issues, VsI Entrepreneurship and Sustainability Center, vol. 12(1), pages 195-208, September.
    • Handle: RePEc:ssi:jouesi:v:12:y:2024:i:1:p:195-208
    DOI: 10.9770/jesi.2024.12.1(14)
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    References listed on IDEAS

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    1. Aluncedo Zikhali & Lilita Lungwengwe & Sisipho Komisane, 2023. "The role of value-based leadership on local economic development: a case study of Nyandeni Local Municipality," Insights into Regional Development, VsI Entrepreneurship and Sustainability Center, vol. 5(3), pages 24-44, September.
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      More about this item

      Keywords

      public administration; public services; development trends; reforms; quality of public services; Latvia;
      All these keywords.

      JEL classification:

      • H80 - Public Economics - - Miscellaneous Issues - - - General
      • H83 - Public Economics - - Miscellaneous Issues - - - Public Administration

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