IDEAS home Printed from https://ideas.repec.org/a/src/sbseec/v6y2024i3p445-456.html
   My bibliography  Save this article

Servant Leadership, Trust, Organizational Citizenship Behavior: Triadic Model for Educational Achievement

Author

Listed:
  • Faoorqui, Noureen Sharif
  • Pathan, Saima Kamran
  • Channa, Nizam Uddin

Abstract

Purpose: This study examines how servant leadership influences organizational citizenship behavior, focusing on the mediating role of employee trust in colleges within the Sindh region. It utilizes Social Exchange Theory as the foundational framework, emphasizing the relationships built through reciprocal exchanges and mutual benefits.Design/Methodology/Approach: Data was gathered using a survey questionnaire within a cross-sectional time frame. The sample consisted of 622 college teachers, achieving a response rate of 86.3%. The analysis was conducted using SMART PLS-SEM, following a two-step approach including the Measurement and Structural Model.Findings: The findings suggest that Servant Leadership has a positive and significant relationship with organizational citizenship behavior. Additionally, this study discovered that employee trust plays a positive mediating role in the connection between Servant Leadership and organizational citizenship behavior.Implications/Value: This research enhances our understanding of the connection between trust, leadership styles, and employee behaviors, offering insights into the impact of servant leadership on organizational outcomes.

Suggested Citation

  • Faoorqui, Noureen Sharif & Pathan, Saima Kamran & Channa, Nizam Uddin, 2024. "Servant Leadership, Trust, Organizational Citizenship Behavior: Triadic Model for Educational Achievement," Sustainable Business and Society in Emerging Economies, CSRC Publishing, Center for Sustainability Research and Consultancy Pakistan, vol. 6(3), pages 445-456, September.
    • Handle: RePEc:src:sbseec:v:6:y:2024:i:3:p:445-456
    DOI: http://doi.org/10.26710/sbsee.v6i3.3137
    as

    Download full text from publisher

    File URL: https://publishing.globalcsrc.org/ojs/index.php/sbsee/article/view/3137/1794
    Download Restriction: no
    File URL: https://libkey.io/http://doi.org/10.26710/sbsee.v6i3.3137?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:src:sbseec:v:6:y:2024:i:3:p:445-456. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Dr Rana Muhammad Adeel Farooq (email available below). General contact details of provider: https://edirc.repec.org/data/csrcmpk.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.