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Financial Inclusion through Mobile Banking: A Case of Bangladesh

Author

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  • Nur Alam Siddik
  • Gang Sun
  • Yanjuan
  • Sajal Kabiraj

Abstract

Around half of the world’s population is out of formal banking and financial services. On the other hand, in the last few years tremendous growth has been observed in mobile penetration in many countries across the world and specifically in a number of developing countries. With an aim to expand financial inclusion through mobile banking, using innovation diffusion theory and decomposed theory of planned behavior together, this study added a variable, namely perceived financial cost to the combined model to identify and examine the impact of factors influencing behavioral intention to adopt (or continue to use) of mobile banking in Bangladesh. The results of Structural equation modeling (SEM) indicate that Perceived financial cost, Perceived risk and Subjective norm are the most influencing factor that affect people people’s behavioral intention to adopt (or continue to use) mobile banking. Findings of this study have greater significance for the mobile banking service providers and policy makers of Bangladesh to design mobile banking services in such a way so that access and usage of this service can be increased which ultimately will have a positive impact on the country’s financial inclusion campaign.

Suggested Citation

  • Nur Alam Siddik & Gang Sun & Yanjuan & Sajal Kabiraj, 2014. "Financial Inclusion through Mobile Banking: A Case of Bangladesh," Journal of Applied Finance & Banking, SCIENPRESS Ltd, vol. 4(6), pages 1-7.
    • Handle: RePEc:spt:apfiba:v:4:y:2014:i:6:f:4_6_7
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    Cited by:

    1. Kouladoum, Jean-Claude & Wirajing, Muhamadu Awal Kindzeka & Nchofoung, Tii N., 2022. "Digital technologies and financial inclusion in Sub-Saharan Africa," Telecommunications Policy, Elsevier, vol. 46(9).
    2. Hazra, Ummaha & Priyo, Asad Karim Khan, 2020. "Mobile financial services in Bangladesh: Understanding the affordances," MPRA Paper 117852, University Library of Munich, Germany.
    3. E. Chuke Nwude & Nobis Donatus Igweoji & Sergius Nwannebuike Udeh, 2020. "The Role Of Electronic Banking As A Tool To Financial Inclusion In Nigeria," Noble International Journal of Business and Management Research, Noble Academic Publsiher, vol. 4(1), pages 01-08, January.
    4. Syed Kumail Abbas Rizvi & Bushra Naqvi & Fatima Tanveer, 2017. "Mobile Banking: A Potential Catalyst for Financial Inclusion and Growth in Pakistan," Lahore Journal of Economics, Department of Economics, The Lahore School of Economics, vol. 22(Special E), pages 251-281, September.
    5. Nenubari John Ikue & John Sodipo & Samuel Zeb-Omoni & Onyinyechi Uche & Linus Enegesi & Ernest Taenyi & Edwin Ekuase & Mtomabari Simeon & Boma Alalibo, 2021. "Mobile money operations, financial inclusion and Socioeconomic factors in the Niger-Delta Region of Nigeria," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 10(5), pages 224-234, July.
    6. S.S.M. Sadrul Huda & MD. Humayun Kabir & Nurun Naher Popy & Sunny Saha, 2020. "Innovation In Financial Services: The Case Of Bangladesh," Copernican Journal of Finance & Accounting, Uniwersytet Mikolaja Kopernika, vol. 9(1), pages 31-56.
    7. Nizam, Ahmed Mehedi, 2021. "Impact of e-money on money supply: Estimation and policy implication for Bangladesh," MPRA Paper 109552, University Library of Munich, Germany.
    8. Chua Chang Jin & Lim Chee Seong & Aye Aye Khin, 2019. "Factors Affecting the Consumer Acceptance towards Fintech Products and Services in Malaysia," International Journal of Asian Social Science, Asian Economic and Social Society, vol. 9(1), pages 59-65, January.
    9. Hasnan Baber & N M Baki Billah, 2022. "Fintech and Islamic Banks - an integrative model approach to predict the intentions," Review of Applied Socio-Economic Research, Pro Global Science Association, vol. 24(2), pages 24-45, December.
    10. Sungida Rashid, 2023. "Impact of COVID-19 Movement Restrictions on Mobile Financing Services (MFSs) in Bangladesh," FinTech, MDPI, vol. 3(1), pages 1-16, December.
    11. Shailesh Rastogi & Akanksha Goel & Adesh Doifode, 2023. "Open APIs in banking and inclusive growth: an innovation to support the poverty eradication programs in India," Journal of Banking Regulation, Palgrave Macmillan, vol. 24(4), pages 432-444, December.
    12. Anil Savio Kavuri & Alistair Milne, 2019. "FinTech and the future of financial services: What are the research gaps?," CAMA Working Papers 2019-18, Centre for Applied Macroeconomic Analysis, Crawford School of Public Policy, The Australian National University.

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