IDEAS home Printed from https://ideas.repec.org/a/spt/admaec/v3y2013i2f3_2_6.html
   My bibliography  Save this article

The Development of Online Banking System in Indonesia, Implication in Human Resources Management Strategy

Author

Listed:
  • Eko Sakapurnama
  • Retno Kusumastuti

Abstract

The development of information technology has affected the banking business strategy. Internet have been the backbone in the last decade in expanding the banking business, especially in increasing financial transaction services. The term online banking has emerged and became an aspect in banking services development. Bank Indonesia coined the term Electronic Banking to include phone and short messaging services into the area. This study is aimed to describe the banking industry strategy in accommodating information technology development in retail banking transaction services; the requirements in operating core human resource especially to front-liners viewed from the development of banking transaction; and what competencies are expected by the banking industry in the era of Electronic Banking. The study found that opening branch offices are still conducted by banks. The assumption that the banking business strategy has developed towards a cashless society has not yet been proved.

Suggested Citation

  • Eko Sakapurnama & Retno Kusumastuti, 2013. "The Development of Online Banking System in Indonesia, Implication in Human Resources Management Strategy," Advances in Management and Applied Economics, SCIENPRESS Ltd, vol. 3(2), pages 1-6.
    • Handle: RePEc:spt:admaec:v:3:y:2013:i:2:f:3_2_6
    as

    Download full text from publisher

    File URL: http://www.scienpress.com/Upload/AMAE%2fVol%203_2_6.pdf
    Download Restriction: no
    ---><---

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spt:admaec:v:3:y:2013:i:2:f:3_2_6. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Eleftherios Spyromitros-Xioufis (email available below). General contact details of provider: http://www.scienpress.com/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.