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A Study on the application of 6-Sigma on the enhancement of service quality of fitness club

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  • Kuei-Mei Cheng
  • Chin-Hsien Hsu
  • Chin-Huang Huang

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  • Kuei-Mei Cheng & Chin-Hsien Hsu & Chin-Huang Huang, 2012. "A Study on the application of 6-Sigma on the enhancement of service quality of fitness club," Quality & Quantity: International Journal of Methodology, Springer, vol. 46(2), pages 705-713, February.
    • Handle: RePEc:spr:qualqt:v:46:y:2012:i:2:p:705-713
    DOI: 10.1007/s11135-010-9424-7
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    References listed on IDEAS

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    1. Rakhal Sarker & Yves Surry, 2004. "The Fast Decay Process in Outdoor Recreational Activities and the Use of Alternative Count Data Models," American Journal of Agricultural Economics, Agricultural and Applied Economics Association, vol. 86(3), pages 701-715.
    2. Hausman, Jerry & Hall, Bronwyn H & Griliches, Zvi, 1984. "Econometric Models for Count Data with an Application to the Patents-R&D Relationship," Econometrica, Econometric Society, vol. 52(4), pages 909-938, July.
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