Analysis of Tollbooth Systems with Two Tandem Skill-Based Servers and Two Vehicle Types
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DOI: 10.1007/s11009-019-09758-w
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- He, Qi-Ming & Chao, Xiuli, 2014. "A tollbooth tandem queue with heterogeneous servers," European Journal of Operational Research, Elsevier, vol. 236(1), pages 177-189.
- Herwig Bruneel & Willem Mélange & Dieter Claeys & Joris Walraevens, 2017. "A two-class global FCFS discrete-time queueing model with arbitrary-length constant service times," TOP: An Official Journal of the Spanish Society of Statistics and Operations Research, Springer;Sociedad de Estadística e Investigación Operativa, vol. 25(1), pages 164-178, April.
- Bruneel, Herwig & Mélange, Willem & Steyaert, Bart & Claeys, Dieter & Walraevens, Joris, 2012. "A two-class discrete-time queueing model with two dedicated servers and global FCFS service discipline," European Journal of Operational Research, Elsevier, vol. 223(1), pages 123-132.
- Rodney B. Wallace & Ward Whitt, 2005. "A Staffing Algorithm for Call Centers with Skill-Based Routing," Manufacturing & Service Operations Management, INFORMS, vol. 7(4), pages 276-294, August.
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Keywords
Tandem skill-based servers; Global FCFS; Two types of customers; Spectral expansion method;All these keywords.
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