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An Innovative, Open, Interoperable Citizen Engagement Cloud Platform for Smart Government and Users’ Interaction

Author

Listed:
  • Diego Reforgiato Recupero

    (National Research Council (CNR)
    University of Cagliari)

  • Mario Castronovo

    (Sielte)

  • Sergio Consoli

    (National Research Council (CNR))

  • Tarcisio Costanzo

    (Datanet, Syracuse)

  • Aldo Gangemi

    (National Research Council (CNR)
    Paris Nord University)

  • Luigi Grasso

    (Datanet, Syracuse)

  • Giorgia Lodi

    (National Research Council (CNR))

  • Gianluca Merendino

    (Datanet, Syracuse)

  • Misael Mongiovì

    (National Research Council (CNR))

  • Valentina Presutti

    (National Research Council (CNR))

  • Salvatore Davide Rapisarda

    (Sielte)

  • Salvo Rosa

    (Sielte)

  • Emanuele Spampinato

    (Etna Hitech)

Abstract

This paper introduces an open, interoperable, and cloud-computing-based citizen engagement platform for the management of administrative processes of public administrations, which also increases the engagement of citizens. The citizen engagement platform is the outcome of a 3-year Italian national project called PRISMA (Interoperable cloud platforms for smart government; http://www.ponsmartcities-prisma.it/ ). The aim of the project is to constitute a new model of digital ecosystem that can support and enable new methods of interaction among public administrations, citizens, companies, and other stakeholders surrounding cities. The platform has been defined by the media as a flexible (enable the addition of any kind of application or service) and open (enable access to open services) Italian “cloud” that allows public administrations to access to a vast knowledge base represented as linked open data to be reused by a stakeholder community with the aim of developing new applications (“Cloud Apps”) tailored to the specific needs of citizens. The platform has been used by Catania and Syracuse municipalities, two of the main cities of southern Italy, located in the Sicilian region. The fully adoption of the platform is rapidly spreading around the whole region (local developers have already used available application programming interfaces (APIs) to create additional services for citizens and administrations) to such an extent that other provinces of Sicily and Italy in general expressed their interest for its usage. The platform is available online and, as mentioned above, is open source and provides APIs for full exploitation.

Suggested Citation

  • Diego Reforgiato Recupero & Mario Castronovo & Sergio Consoli & Tarcisio Costanzo & Aldo Gangemi & Luigi Grasso & Giorgia Lodi & Gianluca Merendino & Misael Mongiovì & Valentina Presutti & Salvatore D, 2016. "An Innovative, Open, Interoperable Citizen Engagement Cloud Platform for Smart Government and Users’ Interaction," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 7(2), pages 388-412, June.
    • Handle: RePEc:spr:jknowl:v:7:y:2016:i:2:d:10.1007_s13132-016-0361-0
    DOI: 10.1007/s13132-016-0361-0
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    References listed on IDEAS

    as
    1. Robert G. Hollands, 2008. "Will the real smart city please stand up?," City, Taylor & Francis Journals, vol. 12(3), pages 303-320, December.
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    1. Iqbal Yulizar Mukti & Maria E. Iacob & Adina Aldea & Rajesri Govindaraju & Jos Hillegersberg, 2022. "Defining Rural Smartness and Its Impact: A Systematic Literature Review," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 13(2), pages 956-1007, June.
    2. Jingran Wang & Yi Liu & Peigong Li & Zhenxing Lin & Stavros Sindakis & Sakshi Aggarwal, 2024. "Overview of Data Quality: Examining the Dimensions, Antecedents, and Impacts of Data Quality," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 15(1), pages 1159-1178, March.

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