IDEAS home Printed from https://ideas.repec.org/a/spr/jknowl/v15y2024i4d10.1007_s13132-024-01888-y.html
   My bibliography  Save this article

Communication as a Transmitter of Trust in Healthcare Network During Pandemic

Author

Listed:
  • Agata Kocia

    (University of Warsaw)

Abstract

The notion of the article has evolved from the analysis of governance network performance. Healthcare system is an example of a governance network, complex system of relations aimed at satisfying societal healthcare needs. Over the past years, the healthcare system in Poland has undergone many changes most focused on the structure and financing. The article addresses the issue of communication and trust among the healthcare institutional providers and healthcare authorities. The research study was conducted in 2020 in the midst of the Covid-19 pandemic in one of the hospitals in Poland. The research question: how communication affects trust, led to development of multi-layered questionnaire attempting to assess inter-institutional relations in healthcare network. The study used a quantitative study, namely a linear regression model run with a dependent variable trust. This study adds a valuable contribution to the healthcare theory by analysing communication and trust issues from a system-wide approach, as research particularly quantitative rarely focuses on healthcare network as a whole. As the study results show building quality relations among the healthcare institutions is one of the essential building blocks of system-wide trust in the healthcare system.

Suggested Citation

  • Agata Kocia, 2024. "Communication as a Transmitter of Trust in Healthcare Network During Pandemic," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 15(4), pages 18797-18812, December.
    • Handle: RePEc:spr:jknowl:v:15:y:2024:i:4:d:10.1007_s13132-024-01888-y
    DOI: 10.1007/s13132-024-01888-y
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s13132-024-01888-y
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s13132-024-01888-y?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:jknowl:v:15:y:2024:i:4:d:10.1007_s13132-024-01888-y. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.