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Language/Action Meets Organisational Semiotics: Situating Conversations with Norms

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  • Aldo de Moor

    (Tilburg University)

Abstract

Virtual professional communities require a strong co-evolution of their social and information systems. To ensure that the evolutionary process of their socio-technical systems is viable, a legitimate user-driven specification process is required. Such a process helps to ensure the meaningfulness and acceptability of specification changes. A specification method supporting this process should be grounded in the neo-humanist paradigm so that subjectivist and conflict aspects receive proper attention. Two related subfields of information science that have roots in this paradigm are the Language/Action Perspective (LAP) and organisational semiotics (OS). The RENISYS method for specification of the socio-technical systems of virtual professional communities is presented. It combines aspects from both LAP and OS, by building on work done in the DEMO (LAP) and MEASUR (OS) methodologies. It thus provides an operationalization of neo-humanist ideals that can help to extend theoretical and empirical research.

Suggested Citation

  • Aldo de Moor, 2002. "Language/Action Meets Organisational Semiotics: Situating Conversations with Norms," Information Systems Frontiers, Springer, vol. 4(3), pages 257-272, September.
    • Handle: RePEc:spr:infosf:v:4:y:2002:i:3:d:10.1023_a:1019946318686
    DOI: 10.1023/A:1019946318686
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    References listed on IDEAS

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    1. Verharen, E.M., 1997. "A Language-Action Perspective on the Design of Cooperative Information Agents," Other publications TiSEM 0c804507-1110-4088-80f6-d, Tilburg University, School of Economics and Management.
    2. de Moor, A., 1999. "Empowering communities : A method for the legitimate user-driven specification of network information systems," Other publications TiSEM 5e3cd341-ad0d-4c40-a0b2-7, Tilburg University, School of Economics and Management.
    3. Peter Bernus & Günter Schmidt, 1998. "Architectures of Information Systems," International Handbooks on Information Systems, in: Peter Bernus & Kai Mertins & Günter Schmidt (ed.), Handbook on Architectures of Information Systems, edition 0, pages 1-9, Springer.
    4. de Moor, A. & Jeusfeld, M.A., 2001. "Making workflow change acceptable," Other publications TiSEM a3e25cc8-8bc5-499c-9d7c-d, Tilburg University, School of Economics and Management.
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    Cited by:

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    2. Weigand, H. & van der Poll, F. & de Moor, A., 2003. "Coordination through communication," Other publications TiSEM faf17849-bac4-4772-b162-3, Tilburg University, School of Economics and Management.

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