IDEAS home Printed from https://ideas.repec.org/a/spr/infosf/v26y2024i5d10.1007_s10796-022-10260-x.html
   My bibliography  Save this article

Disentangling Capabilities for Industry 4.0 - an Information Systems Capability Perspective

Author

Listed:
  • Rocco Huber

    (University of Augsburg, Project Group Business & Information Systems Engineering of the Fraunhofer FIT)

  • Anna Maria Oberländer

    (University of Bayreuth, Project Group Business & Information Systems Engineering of the Fraunhofer FIT)

  • Ulrich Faisst

    (Chief Technology Officer, Cognizant Technology Solutions GmbH)

  • Maximilian Röglinger

    (University of Bayreuth, Project Group Business & Information Systems Engineering of the Fraunhofer FIT)

Abstract

Digital technologies revolutionise the manufacturing industry by connecting the physical and digital worlds. The resulting paradigm shift, referred to as Industry 4.0, impacts manufacturing processes and business models. While the ‘why’ and ‘what’ of Industry 4.0 have been extensively researched, the ‘how’ remains poorly understood. Manufacturers struggle with exploiting Industry 4.0’s full potential as a holistic understanding of required Information Systems (IS) capabilities is missing. To foster such understanding, we present a holistic IS capability framework for Industry 4.0, including primary and support capabilities. After developing the framework based on a structured literature review, we refined and evaluated it with ten Industry 4.0 experts from research and practice. We demonstrated its use with a German machinery manufacturer. In sum, we contribute to understanding and analysing IS capabilities for Industry 4.0. Our work serves as a foundation for further theorising on Industry 4.0 and for deriving theory-led design recommendations for manufacturers.

Suggested Citation

  • Rocco Huber & Anna Maria Oberländer & Ulrich Faisst & Maximilian Röglinger, 2024. "Disentangling Capabilities for Industry 4.0 - an Information Systems Capability Perspective," Information Systems Frontiers, Springer, vol. 26(5), pages 1667-1695, October.
    • Handle: RePEc:spr:infosf:v:26:y:2024:i:5:d:10.1007_s10796-022-10260-x
    DOI: 10.1007/s10796-022-10260-x
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s10796-022-10260-x
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s10796-022-10260-x?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Karan Menon & Hannu Kärkkäinen & Thorsten Wuest, 2020. "Industrial internet platform provider and end-user perceptions of platform openness impacts," Industry and Innovation, Taylor & Francis Journals, vol. 27(4), pages 363-389, April.
    2. Daniel Beverungen & Oliver Müller & Martin Matzner & Jan Mendling & Jan Brocke, 2019. "Conceptualizing smart service systems," Electronic Markets, Springer;IIM University of St. Gallen, vol. 29(1), pages 7-18, March.
    3. Giulio Cainelli & Massimiliano Mazzanti & Sandro Montresor, 2012. "Environmental Innovations, Local Networks and Internationalization," Industry and Innovation, Taylor & Francis Journals, vol. 19(8), pages 697-734, November.
    4. Henrik Brynthe Lund & Asbjørn Karlsen, 2020. "The importance of vocational education institutions in manufacturing regions: adding content to a broad definition of regional innovation systems," Industry and Innovation, Taylor & Francis Journals, vol. 27(6), pages 660-679, June.
    5. Ercan Oztemel & Samet Gursev, 2020. "Literature review of Industry 4.0 and related technologies," Journal of Intelligent Manufacturing, Springer, vol. 31(1), pages 127-182, January.
    6. Bustinza, Oscar F. & Vendrell-Herrero, Ferran & Baines, Tim, 2017. "Service implementation in manufacturing: An organisational transformation perspective," International Journal of Production Economics, Elsevier, vol. 192(C), pages 1-8.
    7. Stephan Berger & Björn Häckel & Lukas Häfner, 2021. "Organizing Self-Organizing Systems: A Terminology, Taxonomy, and Reference Model for Entities in Cyber-Physical Production Systems," Information Systems Frontiers, Springer, vol. 23(2), pages 391-414, April.
    8. Christine Legner & Torsten Eymann & Thomas Hess & Christian Matt & Tilo Böhmann & Paul Drews & Alexander Mädche & Nils Urbach & Frederik Ahlemann, 2017. "Digitalization: Opportunity and Challenge for the Business and Information Systems Engineering Community," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 59(4), pages 301-308, August.
    9. Henning Kagermann, 2015. "Change Through Digitization—Value Creation in the Age of Industry 4.0," Springer Books, in: Horst Albach & Heribert Meffert & Andreas Pinkwart & Ralf Reichwald (ed.), Management of Permanent Change, edition 127, chapter 2, pages 23-45, Springer.
    10. Alexandre Moeuf & Samir Lamouri & Robert Pellerin & Simon Tamayo-Giraldo & Estefania Tobon-Valencia & Romain Eburdy, 2020. "Identification of critical success factors, risks and opportunities of Industry 4.0 in SMEs," International Journal of Production Research, Taylor & Francis Journals, vol. 58(5), pages 1384-1400, March.
    11. Joost F Wolfswinkel & Elfi Furtmueller & Celeste P M Wilderom, 2013. "Using grounded theory as a method for rigorously reviewing literature," European Journal of Information Systems, Taylor & Francis Journals, vol. 22(1), pages 45-55, January.
    12. Sam Ransbotham & Robert G. Fichman & Ram Gopal & Alok Gupta, 2016. "Special Section Introduction—Ubiquitous IT and Digital Vulnerabilities," Information Systems Research, INFORMS, vol. 27(4), pages 834-847, December.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. K. Valerie Carl & Oliver Hinz, 2024. "What we already know about corporate digital responsibility in IS research: A review and conceptualization of potential CDR activities," Electronic Markets, Springer;IIM University of St. Gallen, vol. 34(1), pages 1-30, December.
    2. Jianhua Zhu & Julien S. Baker & Zhiting Song & Xiao-Guang Yue & Wenqi Li, 2023. "Government regulatory policies for digital transformation in small and medium-sized manufacturing enterprises: an evolutionary game analysis," Palgrave Communications, Palgrave Macmillan, vol. 10(1), pages 1-18, December.
    3. Rainer Alt & Jan Marco Leimeister & Thomas Priemuth & Stephan Sachse & Nils Urbach & Nico Wunderlich, 2020. "Software-Defined Business," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 62(6), pages 609-621, December.
    4. Kurtz, Julian & Zinke-Wehlmann, Christian & Lugmair, Nina & Schymanietz, Martin & Roth, Angela, 2023. "Characterising smart service systems – Revealing the smart value," SMR - Journal of Service Management Research, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 7(2), pages 112-128.
    5. Koldewey, Christian & Hemminger, Anja & Reinhold, Jannik & Gausemeier, Jürgen & Dumitrescu, Roman & Chohan, Nadia & Frank, Maximilian, 2022. "Aligning strategic position, behavior, and structure for smart service businesses in manufacturing," Technological Forecasting and Social Change, Elsevier, vol. 175(C).
    6. Wang, Shusheng & Yan, Yan & Li, Haitong & Wang, Baolin, 2024. "Whom you know matters: Network structure, industrial environment and digital orientation," Technological Forecasting and Social Change, Elsevier, vol. 206(C).
    7. Alok Raj & Anand Jeyaraj, 2023. "Antecedents and consequents of industry 4.0 adoption using technology, organization and environment (TOE) framework: A meta-analysis," Annals of Operations Research, Springer, vol. 322(1), pages 101-124, March.
    8. Han, Hui & Trimi, Silvana, 2022. "Towards a data science platform for improving SME collaboration through Industry 4.0 technologies," Technological Forecasting and Social Change, Elsevier, vol. 174(C).
    9. Fabian Hunke & Daniel Heinz & Gerhard Satzger, 2022. "Creating customer value from data: foundations and archetypes of analytics-based services," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(2), pages 503-521, June.
    10. Lee, Changhun & Lim, Chiehyeon, 2021. "From technological development to social advance: A review of Industry 4.0 through machine learning," Technological Forecasting and Social Change, Elsevier, vol. 167(C).
    11. Xing Wei, 2024. "Data-Driven Revolution: Advancing Scientific and Technological Innovation in Chinese A-Share Listed Companies," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 15(3), pages 9975-10002, September.
    12. Yang Liu & Jing Cheng & Jingjing Dai, 2024. "RETRACTED ARTICLE: Harnessing digital transformation for green innovation in energy transition: a study on R&D investments and spatial spillover in China," Economic Change and Restructuring, Springer, vol. 57(1), pages 1-30, February.
    13. Christoph P. Kiefer & Pablo Del Río González & Javier Carrillo‐Hermosilla, 2019. "Drivers and barriers of eco‐innovation types for sustainable transitions: A quantitative perspective," Business Strategy and the Environment, Wiley Blackwell, vol. 28(1), pages 155-172, January.
    14. Sascha Julian Oks & Max Jalowski & Michael Lechner & Stefan Mirschberger & Marion Merklein & Birgit Vogel-Heuser & Kathrin M. Möslein, 2024. "Cyber-Physical Systems in the Context of Industry 4.0: A Review, Categorization and Outlook," Information Systems Frontiers, Springer, vol. 26(5), pages 1731-1772, October.
    15. Durán-Romero, Gemma & López, Ana M. & Beliaeva, Tatiana & Ferasso, Marcos & Garonne, Christophe & Jones, Paul, 2020. "Bridging the gap between circular economy and climate change mitigation policies through eco-innovations and Quintuple Helix Model," Technological Forecasting and Social Change, Elsevier, vol. 160(C).
    16. Rainer Alt, 2021. "Electronic Markets on robotics," Electronic Markets, Springer;IIM University of St. Gallen, vol. 31(3), pages 465-471, September.
    17. Severin Oesterle & Arne Buchwald & Nils Urbach, 2022. "Investigating the co-creation of IT consulting service value: empirical findings of a matched pair analysis," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(2), pages 571-597, June.
    18. Michael Vössing & Niklas Kühl & Matteo Lind & Gerhard Satzger, 2022. "Designing Transparency for Effective Human-AI Collaboration," Information Systems Frontiers, Springer, vol. 24(3), pages 877-895, June.
    19. Hui Fang & Chunyu Jiang & Tufail Hussain & Xiaoye Zhang & Qixin Huo, 2022. "Input Digitization of the Manufacturing Industry and Carbon Emission Intensity Based on Testing the World and Developing Countries," IJERPH, MDPI, vol. 19(19), pages 1-28, October.
    20. Oscar F. Bustinza & Ferrán Vendrell-Herrero & Francisco J. Sánchez-Montesinos & José Antonio Campos-Granados, 2021. "Should Manufacturers Support the Entire Product Lifecycle with Services?," Sustainability, MDPI, vol. 13(5), pages 1-14, February.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:infosf:v:26:y:2024:i:5:d:10.1007_s10796-022-10260-x. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.