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An Overarching Conceptual Framework for ICT-enabled Responsive Governance

Author

Listed:
  • Amit Anand Tiwari

    (Indian Institute of Management Rohtak)

  • Samrat Gupta

    (Indian Institute of Management Ahmedabad)

  • Efpraxia D. Zamani

    (The University of Sheffield)

  • Neeraj Mittal

    (Indian Administrative Service Government of Tamil Nadu Information Technology)

  • Renu Agarwal

    (University of Technology Sydney)

Abstract

Over the recent years, responsiveness has gained importance as it is a critical element of public governance processes and acts as a driving factor for supporting the achievement of governance objectives, especially in the implementation phases. In this study, we identify the knowledge gaps in the realm of responsive governance based on a systematic literature review. Based on our analysis, we propose a conceptual framework of major building blocks (input, process and outcomes) for the development and implementation of responsive governance at the local, regional and national levels of administrative hierarchy.

Suggested Citation

  • Amit Anand Tiwari & Samrat Gupta & Efpraxia D. Zamani & Neeraj Mittal & Renu Agarwal, 2024. "An Overarching Conceptual Framework for ICT-enabled Responsive Governance," Information Systems Frontiers, Springer, vol. 26(3), pages 1161-1182, June.
    • Handle: RePEc:spr:infosf:v:26:y:2024:i:3:d:10.1007_s10796-023-10415-4
    DOI: 10.1007/s10796-023-10415-4
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