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Reduced patient demands in hospitals and their determinants

Author

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  • Petra Steffen
  • Oliver Ommen
  • Holger Pfaff

Abstract

The analyses of this study revealed that fewer patients than initially expected had indeed reduced their demands during their hospital stay. Apart from the patient’s experiences during their most recent hospital stay, this reduction in demands depends primarily on the patient’s “tendency to excuse” and thus on the concept of the patient’s role. Taking the concept of “reduced patient demands” in hospitals into consideration can help make the hospital stay more patient-oriented and ensure that the evaluation and interpretation of the hospital stay will be interpreted in light of the concept of the patient role. Copyright Birkhaeuser 2009

Suggested Citation

  • Petra Steffen & Oliver Ommen & Holger Pfaff, 2009. "Reduced patient demands in hospitals and their determinants," International Journal of Public Health, Springer;Swiss School of Public Health (SSPH+), vol. 54(1), pages 11-22, February.
    • Handle: RePEc:spr:ijphth:v:54:y:2009:i:1:p:11-22
    DOI: 10.1007/s00038-008-7058-5
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    Cited by:

    1. Sabine Davoll & Christoph Kowalski & Kathrin Kuhr & Oliver Ommen & Nicole Ernstmann & Holger Pfaff, 2013. "“Tendency to excuse” and patient satisfaction of those suffering with breast cancer," International Journal of Public Health, Springer;Swiss School of Public Health (SSPH+), vol. 58(3), pages 385-393, June.

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