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A Multiagent Approach for Collective Decision Making in Knowledge Management

Author

Listed:
  • Imène Brigui-Chtioui

    (GRIISG – Institut Supérieur de Gestion)

  • Inès Saad

    (MIS, University of Picardie Jules Vernes
    Amiens School of Management)

Abstract

In this paper we propose an argumentative multiagent model based on a mediator agent in order to automate the resolution of conflicts between decision makers for identifying knowledge that need to be capitalized and that we call “crucial knowledge”. We follow both an argumentative approach and a multi-agent system based on a mediator agent. This new approach allows the mediator agent to elicit preference of decision makers which can be different or even contradictory while exploiting and managing their multiple points of view to identify crucial knowledge. Concrete experiments have been conducted on real data from an automotive company and on randomly generated data. We have observed that a non-argumentative approach is more sensitive to the variation of the number of knowledge than an argumentative one. Indeed, the classification results using the multiagent system are consistent with classifications of human decision makers in nearly 80% of studied cases.

Suggested Citation

  • Imène Brigui-Chtioui & Inès Saad, 2011. "A Multiagent Approach for Collective Decision Making in Knowledge Management," Group Decision and Negotiation, Springer, vol. 20(1), pages 19-37, January.
    • Handle: RePEc:spr:grdene:v:20:y:2011:i:1:d:10.1007_s10726-010-9202-x
    DOI: 10.1007/s10726-010-9202-x
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    References listed on IDEAS

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    1. repec:dau:papers:123456789/4141 is not listed on IDEAS
    2. Greco, Salvatore & Matarazzo, Benedetto & Slowinski, Roman, 2001. "Rough sets theory for multicriteria decision analysis," European Journal of Operational Research, Elsevier, vol. 129(1), pages 1-47, February.
    3. Ines Saad & Camille Rosenthal-Sabroux & Michel Grundstein, 2005. "Improving the Decision Making Process in the Design Project by Capitalizing on Company’s Crucial Knowledge," Group Decision and Negotiation, Springer, vol. 14(2), pages 131-145, March.
    4. repec:dau:papers:123456789/3890 is not listed on IDEAS
    5. Saad, Inès & Chakhar, Salem, 2009. "A decision support for identifying crucial knowledge requiring capitalizing operation," European Journal of Operational Research, Elsevier, vol. 195(3), pages 889-904, June.
    6. repec:dau:papers:123456789/3744 is not listed on IDEAS
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    Cited by:

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