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Decision Support in Virtual Organizations: The Case for Multi-Agent Support

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  • Christer Carlsson

    (IAMSR/Abo Akademi University, DataCity)

Abstract

The new economy, which is being formed by the Internet-based e-commerce and the now emerging mobile commerce, may become what Martin calls a cyber economy. This will combine traditional business with the new e- and mobile business, and will be driven by a new breed of online customers, who operate both wired and wireless networks, who will expect fast delivery, easier transactions and more fact-based information. The cyber economy requires that business is operated with virtual organisations and that decision making in this context – virtual organisations and the cyber economy – will require new and advanced forms of decision support. We have found that a useful decision platform can be built around hyperknowledge and the use of multiple software agents, if the core of these agents is built on fuzzy logic and approximate reasoning.

Suggested Citation

  • Christer Carlsson, 2002. "Decision Support in Virtual Organizations: The Case for Multi-Agent Support," Group Decision and Negotiation, Springer, vol. 11(3), pages 185-221, May.
    • Handle: RePEc:spr:grdene:v:11:y:2002:i:3:d:10.1023_a:1015279915874
    DOI: 10.1023/A:1015279915874
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    References listed on IDEAS

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