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Estimating the operational and service efficiency of bus transit routes using a non-radial DEA approach

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  • Samet Güner

    (School of Business, Sakarya University, Esentepe Campus)

  • Erman Coşkun

    (School of Business, Sakarya University, Esentepe Campus)

Abstract

In public transportation literature, researchers increasingly tend to evaluate the service efficiency of bus transit units in addition to their operational efficiency. Evaluation of both operational and service efficiencies provides a more comprehensive performance analysis for decision-makers. This paper proposes a non-radial data envelopment analysis (DEA) approach to measure the operational and service efficiencies simultaneously. Benefits of the proposed approach are demonstrated by applying the model to assess the performance of a bus transit company’s routes. The analysis results show that the proposed approach ensures optimal operational and service efficiency scores and provides applicable input targets for each route.

Suggested Citation

  • Samet Güner & Erman Coşkun, 2019. "Estimating the operational and service efficiency of bus transit routes using a non-radial DEA approach," EURO Journal on Transportation and Logistics, Springer;EURO - The Association of European Operational Research Societies, vol. 8(3), pages 249-268, September.
    • Handle: RePEc:spr:eurjtl:v:8:y:2019:i:3:d:10.1007_s13676-018-0123-1
    DOI: 10.1007/s13676-018-0123-1
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    References listed on IDEAS

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    Cited by:

    1. Chen Chunhua & Liu Haohua & Tang Lijun & Ren Jianwei, 2021. "A Range Adjusted Measure of Super-Efficiency in Integer-Valued Data Envelopment Analysis with Undesirable Outputs," Journal of Systems Science and Information, De Gruyter, vol. 9(4), pages 378-398, August.

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