IDEAS home Printed from https://ideas.repec.org/a/spr/eujoag/v16y2019i1d10.1007_s10433-018-0466-3.html
   My bibliography  Save this article

Older people’s views and expectations about the competences of health and social care professionals: a European qualitative study

Author

Listed:
  • Célia Casaca Soares

    (Instituto Politecnico de Setúbal
    Instituto Universitário de Lisboa (ISCTE-IUL))

  • António Manuel Marques

    (Instituto Politecnico de Setúbal
    Instituto Universitário de Lisboa (ISCTE-IUL))

  • Pat Clarke

    (Liverpool John Moores University)

  • Regina Klein

    (Carinthia University of Applied Sciences)

  • Liisa Koskinen

    (Savonia University of Applied Sciences)

  • Daine Krasuckiene

    (Kaunas University of Applied Sciences)

  • Evelina Lamsodiene

    (Kaunas University of Applied Sciences)

  • Viktorija Piscalkiene

    (Kaunas University of Applied Sciences)

  • Özlem Küçükgüçlü

    (Dokuz Eylul University)

Abstract

Adapting and providing quality services for people as they age is a common challenge across Europe. The perspective of older people is fundamental in a person-centred care approach. Expanding research at the European level that explicitly includes their views can offer a relevant contribution to the development of evidence-based guidelines that can be shared in education and training across health and social care professions. This study aimed to identify common meaningful dimensions of professional competence in health and social care emphasised by older people from six countries in different regions of Europe according to their experiences. A qualitative approach was chosen with a total of 95 semi-structured interviews conducted in Austria, Finland, Lithuania, Portugal, Turkey and UK, following a common topic guide. Participants in this study were aged 60 and above, and recruitment considered age, gender, level of education and living arrangements. Results identified a set of universal skills and practices that according to older people, health and social care professionals should meet. Competences at the interpersonal level were central in older people’s discourses, and its core dimensions are anchored in relational, communication and socio-emotional skills of professionals. These findings reinforce the aspiration of establishing best practices in care that relies on the harmonisation of a competence framework that can be shared in the training and education of health and social care professionals across Europe and that voices older people’s preferences, expectations and needs.

Suggested Citation

  • Célia Casaca Soares & António Manuel Marques & Pat Clarke & Regina Klein & Liisa Koskinen & Daine Krasuckiene & Evelina Lamsodiene & Viktorija Piscalkiene & Özlem Küçükgüçlü, 2019. "Older people’s views and expectations about the competences of health and social care professionals: a European qualitative study," European Journal of Ageing, Springer, vol. 16(1), pages 53-62, March.
    • Handle: RePEc:spr:eujoag:v:16:y:2019:i:1:d:10.1007_s10433-018-0466-3
    DOI: 10.1007/s10433-018-0466-3
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s10433-018-0466-3
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s10433-018-0466-3?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Anne Lise Holm & Elisabeth Severinsson, 2013. "A Qualitative Systematic Review of Older Persons’ Perceptions of Health, Ill Health, and Their Community Health Care Needs," Nursing Research and Practice, Hindawi, vol. 2013, pages 1-12, May.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Kriegel, Johannes & Rissbacher, Clemens & Pölzl, Alois & Tuttle-Weidinger, Linda & Reckwitz, Nanni, 2020. "Levers for integrating social work into primary healthcare networks in Austria," Health Policy, Elsevier, vol. 124(1), pages 75-82.
    2. Iván Sánchez-Martínez & Raül Vilar & Javier Irujo & Duna Ulsamer & Dolors Cano & Celia Casaca Soares & Ángel Acevedo & Javier Jerez-Roig & Montserrat Celdrán, 2020. "Effectiveness of the Validation Method in Work Satisfaction and Motivation of Nursing Home Care Professionals: A Literature Review," IJERPH, MDPI, vol. 18(1), pages 1-14, December.
    3. Rute Lemos & Alexandra Lopes & Isabel Dias & Henrique Barros, 2022. "Portuguese Older Persons’ Views about Living in a Nursing Home: Challenges to the Rehabilitation of the Image of LTC in Post-Pandemic Times," IJERPH, MDPI, vol. 19(17), pages 1-15, August.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Yuliana Levchenko & Andrew Fenelon, 2022. "How Tooth Loss Disrupts the Education Gradient in Mortality Risk among US-Born and Foreign-Born Adults," Population Research and Policy Review, Springer;Southern Demographic Association (SDA), vol. 41(3), pages 811-823, June.
    2. Sima Ghasemi & Nastaran Mohammadi & Farahnaz Shahboulaghi & Ali Ramezankhani, 2017. "Older Adults’ Perception of Their Needs in Tehran: A Cry for Emotional and Social Support," Global Journal of Health Science, Canadian Center of Science and Education, vol. 9(2), pages 134-134, February.
    3. Angélique Herrler & Helena Kukla & Vera Vennedey & Stephanie Stock, 2022. "What matters to people aged 80 and over regarding ambulatory care? A systematic review and meta-synthesis of qualitative studies," European Journal of Ageing, Springer, vol. 19(3), pages 325-339, September.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:eujoag:v:16:y:2019:i:1:d:10.1007_s10433-018-0466-3. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.