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Design principles for establishing a multi-sided open innovation platform: lessons learned from an action research study in the medical technology industry

Author

Listed:
  • Christofer F. Daiberl

    (Friedrich-Alexander-Universität Erlangen-Nürnberg)

  • Sascha Julian Oks

    (Friedrich-Alexander-Universität Erlangen-Nürnberg)

  • Angela Roth

    (Friedrich-Alexander-Universität Erlangen-Nürnberg)

  • Kathrin M. Möslein

    (Friedrich-Alexander-Universität Erlangen-Nürnberg
    HHL Leipzig Graduate School of Management)

  • Steven Alter

    (University of San Francisco)

Abstract

Innovation in the medical technology (med tech) industry has a major impact on well-being in society. Open innovation has the potential to accelerate the development of new or improved healthcare solutions. Building on work system theory (WST), this paper explores how a multi-sided open innovation platform can systematically be established in a German med tech industry cluster in situations where firms had no prior experience with this approach. We aim to uncover problems that may arise and identify opportunities for overcoming them. We performed an action research study in which we implemented and evaluated a multi-sided web-based open innovation platform in four real-world innovation challenges. Analyzing the four different challenges fostered a deeper understanding of the conceptual and organizational aspects of establishing the multi-sided open innovation platform as part of a larger work system. Reflecting on the findings, we developed five design principles that shall support the establishment of multi-sided open innovation platforms in other contexts. Thus, this paper contributes to both theory and practice.

Suggested Citation

  • Christofer F. Daiberl & Sascha Julian Oks & Angela Roth & Kathrin M. Möslein & Steven Alter, 2019. "Design principles for establishing a multi-sided open innovation platform: lessons learned from an action research study in the medical technology industry," Electronic Markets, Springer;IIM University of St. Gallen, vol. 29(4), pages 711-728, December.
    • Handle: RePEc:spr:elmark:v:29:y:2019:i:4:d:10.1007_s12525-018-0325-2
    DOI: 10.1007/s12525-018-0325-2
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    Cited by:

    1. Yuki Inoue & Takeshi Takenaka & Takami Kasasaku & Tadafumi Tamegai & Ryohei Arai, 2023. "How to design platform ecosystems by intrapreneurs: Implications from action design research on IoT-based platform," Electronic Markets, Springer;IIM University of St. Gallen, vol. 33(1), pages 1-26, December.
    2. Nizar Abdelkafi & Christina Raasch & Angela Roth & R. Srinivasan, 2019. "Multi-sided platforms," Electronic Markets, Springer;IIM University of St. Gallen, vol. 29(4), pages 553-559, December.
    3. Rainer Alt, 2021. "Electronic Markets on platform complexity," Electronic Markets, Springer;IIM University of St. Gallen, vol. 31(4), pages 737-742, December.
    4. Hendrik Haße & Hendrik Valk & Frederik Möller & Boris Otto, 2022. "Design Principles for Shared Digital Twins in Distributed Systems," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 64(6), pages 751-772, December.

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    More about this item

    Keywords

    Multi-sided platforms; Open innovation; Work system theory; Medical technology industry cluster; Action research;
    All these keywords.

    JEL classification:

    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration

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