Understanding the topics of export cross-border e-commerce consumers feedback: an LDA approach
Author
Abstract
Suggested Citation
DOI: 10.1007/s10660-019-09338-7
Download full text from publisher
As the access to this document is restricted, you may want to search for a different version of it.
References listed on IDEAS
- Lynn Wu, 2013. "Social Network Effects on Productivity and Job Security: Evidence from the Adoption of a Social Networking Tool," Information Systems Research, INFORMS, vol. 24(1), pages 30-51, March.
- Efraim Turban & Jon Outland & David King & Jae Kyu Lee & Ting-Peng Liang & Deborrah C. Turban, 2018. "Electronic Commerce 2018," Springer Texts in Business and Economics, Springer, edition 9, number 978-3-319-58715-8, July.
- Pearson, Michael M., 1976. "A note on business replies to consumer letters of praise and complaint," Journal of Business Research, Elsevier, vol. 4(1), pages 61-68, February.
- Divakaran Liginlal & Rizwan Ahmad & Robert Meeds & Preetha Gopinath, 2017. "Metaphorical Expressions in E-Commerce: A Study of Arabic Language Websites," Journal of Global Information Technology Management, Taylor & Francis Journals, vol. 20(2), pages 75-90, April.
- Gomez-Herrera, Estrella & Martens, Bertin & Turlea, Geomina, 2014.
"The drivers and impediments for cross-border e-commerce in the EU,"
Information Economics and Policy, Elsevier, vol. 28(C), pages 83-96.
- Estrella Gomez & Bertin Martens & Geomina Turlea, 2013. "Drivers and impediments for cross-border e-commerce in the EU," JRC Working Papers on Digital Economy 2013-02, Joint Research Centre.
- Sullivan, Pauline & Bonn, Mark A. & Bhardwaj, Vertica & DuPont, Ann, 2012. "Mexican national cross-border shopping: Exploration of retail tourism," Journal of Retailing and Consumer Services, Elsevier, vol. 19(6), pages 596-604.
- Yao, Emery & Fang, Ruolian & Dineen, Brian R. & Yao, Xin, 2009. "Effects of customer feedback level and (in)consistency on new product acceptance in the click-and-mortar context," Journal of Business Research, Elsevier, vol. 62(12), pages 1281-1288, December.
- Yu Wang (Avery. W) & Yi Wang & Soo Hee Lee, 2017. "The Effect of Cross-Border E-Commerce on China’s International Trade: An Empirical Study Based on Transaction Cost Analysis," Sustainability, MDPI, vol. 9(11), pages 1-13, November.
- Zhang, Yi & Zhang, Guangquan & Chen, Hongshu & Porter, Alan L. & Zhu, Donghua & Lu, Jie, 2016. "Topic analysis and forecasting for science, technology and innovation: Methodology with a case study focusing on big data research," Technological Forecasting and Social Change, Elsevier, vol. 105(C), pages 179-191.
- Sipilä, Jenni & Herold, Kristiina & Tarkiainen, Anssi & Sundqvist, Sanna, 2017. "The influence of word-of-mouth on attitudinal ambivalence during the higher education decision-making process," Journal of Business Research, Elsevier, vol. 80(C), pages 176-187.
- Efraim Turban & Jon Outland & David King & Jae Kyu Lee & Ting-Peng Liang & Deborrah C. Turban, 2018. "Electronic Commerce Payment Systems," Springer Texts in Business and Economics, in: Electronic Commerce 2018, edition 9, chapter 12, pages 457-499, Springer.
Citations
Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
Cited by:
- Lucian Visinescu & Nicholas Evangelopoulos, 2024. "Designing adaptive feedback mechanisms with text mining capabilities: An illustration on eBay," Electronic Markets, Springer;IIM University of St. Gallen, vol. 34(1), pages 1-21, December.
- Wei-Lun Huang & Peng Hu & Sophia Tsai & Xi-Ding Chen, 2021. "The business analysis on the home-bias of E-commerce consumer behavior," Electronic Commerce Research, Springer, vol. 21(3), pages 855-879, September.
- Zhu, Wenlong & Mou, Jian & Benyoucef, Morad, 2019. "Exploring purchase intention in cross-border E-commerce: A three stage model," Journal of Retailing and Consumer Services, Elsevier, vol. 51(C), pages 320-330.
- Chuanmin Mi & Yijing Wang & Lin Xiao, 2021. "Prediction on transaction amounts of China’s CBEC with improved GM (1, 1) models based on the principle of new information priority," Electronic Commerce Research, Springer, vol. 21(1), pages 125-146, March.
- Nilashi, Mehrbakhsh & Abumalloh, Rabab Ali & Minaei-Bidgoli, Behrouz & Abdu Zogaan, Waleed & Alhargan, Ashwaq & Mohd, Saidatulakmal & Syed Azhar, Sharifah Nurlaili Farhana & Asadi, Shahla & Samad, Sar, 2022. "Revealing travellers’ satisfaction during COVID-19 outbreak: Moderating role of service quality," Journal of Retailing and Consumer Services, Elsevier, vol. 64(C).
- Qihui Xie & Yanan Xue & Zhuojun Zhao, 2022. "Understanding the Scientific Topics in the Chinese Government’s Communication about COVID-19: An LDA Approach," Sustainability, MDPI, vol. 14(15), pages 1-24, August.
- Wenli Tang & Guangli Li, 2024. "Enhancing Competitiveness in Cross-Border E-Commerce Through Knowledge-Based Consumer Perception Theory: An Exploration of Translation Ability," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 15(3), pages 14935-14968, September.
- Yugang He & Renhong Wu & Yong-Jae Choi, 2021. "International Logistics and Cross-Border E-Commerce Trade: Who Matters Whom?," Sustainability, MDPI, vol. 13(4), pages 1-20, February.
- Zi Hui Yin & Chang Hwan Choi, 2023. "The effects of China’s cross-border e-commerce on its exports: a comparative analysis of goods and services trade," Electronic Commerce Research, Springer, vol. 23(1), pages 443-474, March.
Most related items
These are the items that most often cite the same works as this one and are cited by the same works as this one.- Yumeng Miao & Rong Du & Jin Li & J. Christopher Westland, 2019. "A two-sided matching model in the context of B2B export cross-border e-commerce," Electronic Commerce Research, Springer, vol. 19(4), pages 841-861, December.
- Kumar, Harish & Singh, Manoj Kumar & Gupta, M.P. & Madaan, Jitendra, 2020. "Moving towards smart cities: Solutions that lead to the Smart City Transformation Framework," Technological Forecasting and Social Change, Elsevier, vol. 153(C).
- Cătălin Grădinaru & Ștefan-Alexandru Catană & Sorin George Toma & Andreea Barbu, 2022. "An Empirical Research of Students’ Perceptions Regarding M-Commerce Acquisitions during the COVID-19 Pandemic," Sustainability, MDPI, vol. 14(16), pages 1-22, August.
- Liang Xiao & Feipeng Guo & Fumao Yu & Shengnan Liu, 2019. "The Effects of Online Shopping Context Cues on Consumers’ Purchase Intention for Cross-Border E-Commerce Sustainability," Sustainability, MDPI, vol. 11(10), pages 1-24, May.
- Yugang He & Renhong Wu & Yong-Jae Choi, 2021. "International Logistics and Cross-Border E-Commerce Trade: Who Matters Whom?," Sustainability, MDPI, vol. 13(4), pages 1-20, February.
- Oussama Tounekti & Antonio Ruiz-Martínez & Antonio F. Skarmeta Gomez, 2022. "Research in Electronic and Mobile Payment Systems: A Bibliometric Analysis," Sustainability, MDPI, vol. 14(13), pages 1-24, June.
- Chuanmin Mi & Yijing Wang & Lin Xiao, 2021. "Prediction on transaction amounts of China’s CBEC with improved GM (1, 1) models based on the principle of new information priority," Electronic Commerce Research, Springer, vol. 21(1), pages 125-146, March.
- Zhu, Wenlong & Mou, Jian & Benyoucef, Morad, 2019. "Exploring purchase intention in cross-border E-commerce: A three stage model," Journal of Retailing and Consumer Services, Elsevier, vol. 51(C), pages 320-330.
- Chang, Victor & Wang, Yuanyuan & Wills, Gary, 2020. "Research investigations on the use or non-use of hearing aids in the smart cities," Technological Forecasting and Social Change, Elsevier, vol. 153(C).
- Artur Strzelecki, 2019. "Key Features of E-Tailer Shops in Adaptation to Cross-Border E-Commerce in the EU," Sustainability, MDPI, vol. 11(6), pages 1-13, March.
- Tingcan Ma & Ruinan Li & Guiyan Ou & Mingliang Yue, 2018. "Topic based research competitiveness evaluation," Scientometrics, Springer;Akadémiai Kiadó, vol. 117(2), pages 789-803, November.
- Anaf Abdulkarem & Wenhua Hou, 2022. "The Influence of the Environment on Cross-Border E-Commerce Adoption Levels Among SMEs in China: The Mediating Role of Organizational Context," SAGE Open, , vol. 12(2), pages 21582440221, June.
- Zhang, Yi & Huang, Ying & Porter, Alan L. & Zhang, Guangquan & Lu, Jie, 2019. "Discovering and forecasting interactions in big data research: A learning-enhanced bibliometric study," Technological Forecasting and Social Change, Elsevier, vol. 146(C), pages 795-807.
- Yoonkyo Cho & Taehwan Kim & Jaewhak Roh, 2021. "An analysis of the effects of electronic commerce on the Korean economy using the CGE model," Electronic Commerce Research, Springer, vol. 21(3), pages 831-854, September.
- Chen, Xiayu & Ou, Carol & Davison, Robert, 2022. "Internal or external social media? The effects of work-related and social-related use of social media on improving employee performance," Other publications TiSEM 429334bc-b257-4012-b0a9-5, Tilburg University, School of Economics and Management.
- José Anson & Mauro Boffa, 2018. "Consumer Arbitrage in Cross-Border E-commerce," RSCAS Working Papers 2018/17, European University Institute.
- Jana Kim Gutt & Karin Knorr, 2025. "Factors Influencing Organizations’ Responses on Employer Review Platforms," Working Papers Dissertations 133, Paderborn University, Faculty of Business Administration and Economics.
- Hyejin Park & Han Woo Park, 2018. "Two-side face of knowledge building using scientometric analysis," Quality & Quantity: International Journal of Methodology, Springer, vol. 52(6), pages 2815-2836, November.
- Jean Paul Simon, 2016. "How to Catch a Unicorn: An exploration of the universe of tech companies with high market capitalisation," JRC Research Reports JRC100719, Joint Research Centre.
- Natalia Levina & Manuel Arriaga, 2014. "Distinction and Status Production on User-Generated Content Platforms: Using Bourdieu’s Theory of Cultural Production to Understand Social Dynamics in Online Fields," Information Systems Research, INFORMS, vol. 25(3), pages 468-488, September.
More about this item
Keywords
Cross-border e-commerce; Latent Dirichlet Allocation; Text mining; Consumer feedback; LDA;All these keywords.
Statistics
Access and download statisticsCorrections
All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:elcore:v:19:y:2019:i:4:d:10.1007_s10660-019-09338-7. See general information about how to correct material in RePEc.
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .
Please note that corrections may take a couple of weeks to filter through the various RePEc services.