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Papers, My Friend, Are Blowing In The Wind: Towards A Paperless Administration

Author

Listed:
  • Fernanda Paula Oliveira

    (Faculty of Law of the University of Coimbra, Portugal)

  • Carla Machado

    (Faculty of Law of the University of Coimbra, Portugal)

Abstract

We are witnessing in Portugal an intense movement of dematerialization of files and administrative procedures. Of files, because Public Administration has been moving towards the promotion and effective implementation of documentary registers and their availability in electronic support to the detriment of the usual registration on physical paper support. Of procedures, since the procedural electronic process has been privileged in relation to the face-to-face contact during the office hours previously established by the services. We have thus passed from a model based on the ancient bureaucratic requirements to a Public Administration able to adapt to the new technological realities and the challenges of e-government. Today, the contact between the citizen and the Public Administration is, as often referred, "at the distance of a click", without any time constraints or imposition of unnecessary bureaucratic requirements. Therefore, we have today a Public Administration that tends to be more effective and more efficient, that, as a tendency, does not require more than it needs, being the tributary of a model of "intermittent administration". With this article, we intend to highlight some characteristics of 21st century public administration: a Public Administration that is intended to be closer to the citizen.

Suggested Citation

  • Fernanda Paula Oliveira & Carla Machado, 2018. "Papers, My Friend, Are Blowing In The Wind: Towards A Paperless Administration," Perspectives of Law and Public Administration, Societatea de Stiinte Juridice si Administrative (Society of Juridical and Administrative Sciences), vol. 7(1), pages 1-22, May.
    • Handle: RePEc:sja:journl:v:7:y:2018:i:1:p:1-22
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    References listed on IDEAS

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    1. Christopher May, 2014. "The Rule of Law," Books, Edward Elgar Publishing, number 15025.
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    Citations

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    Cited by:

    1. Nicolae-Alexandru Ceslea, 2021. "The communication of administrative decisions and the course of the time limits for challenging them. Comparative law solutions and perspectives of evolution in Romanian law," Juridical Tribune - Review of Comparative and International Law, Bucharest Academy of Economic Studies, vol. 11(1), pages 95-112, March.
    2. Ferreira, António & Oliveira, Fernanda Paula & von Schönfeld, Kim Carlotta, 2022. "Planning cities beyond digital colonization? Insights from the periphery," Land Use Policy, Elsevier, vol. 114(C).

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    More about this item

    Keywords

    administrative procedures; public administration; dematerialization of files; e-government.;
    All these keywords.

    JEL classification:

    • K23 - Law and Economics - - Regulation and Business Law - - - Regulated Industries and Administrative Law
    • H83 - Public Economics - - Miscellaneous Issues - - - Public Administration

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