IDEAS home Printed from https://ideas.repec.org/a/sgm/pzwzuw/v10i38y2012p148-166.html
   My bibliography  Save this article

On-line services in a mobile context - a qualitative observational study (Uslugi on-line w kontekscie mobilnym - jakosciowe badanie obserwacyjne)

Author

Listed:
  • Krzysztof Redlarski

    (Wydzial Zarzadzania i Ekonomii, Politechnika Gdanska)

  • Marcin Sikorski

    (Wydzial Zarzadzania i Ekonomii, Politechnika Gdanska)

Abstract

This paper presents results of an observational study aimed to identify factors affecting users’ willingness to access on-line services using mobile devices such as Smartphone, tablet or laptop. In this observational study 7 users over 14 days were recording their on-line activity in connection to the motivating or de-motivating factors to use a specific mobile device in a particular context. As a result, four types of mobile contexts have been identified (home, travel, desktop, outside) and main types of on-line services (mail/contacts, travel planning, news, information search, shopping and entertainment). This study also helped to identify generic characteristics of typical on-line-services-related tasks, in which one of available mobile devices (Smartphone, tablet or laptop) have been preferred by users as the most convenient access point.

Suggested Citation

  • Krzysztof Redlarski & Marcin Sikorski, 2012. "On-line services in a mobile context - a qualitative observational study (Uslugi on-line w kontekscie mobilnym - jakosciowe badanie obserwacyjne)," Problemy Zarzadzania, University of Warsaw, Faculty of Management, vol. 10(38), pages 148-166.
    • Handle: RePEc:sgm:pzwzuw:v:10:i:38:y:2012:p:148-166
    as

    Download full text from publisher

    File URL: http://pz.wz.uw.edu.pl/sites/default/files/artykuly/redlarski_sikorski.pdf
    Download Restriction: no
    File URL: http://pz.wz.uw.edu.pl/en
    Download Restriction: no
    ---><---

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sgm:pzwzuw:v:10:i:38:y:2012:p:148-166. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: the person in charge (email available below). General contact details of provider: https://edirc.repec.org/data/somuwpl.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.