IDEAS home Printed from https://ideas.repec.org/a/sgh/annals/i49y2018p441-454.html
   My bibliography  Save this article

Evaluation of E-Banking and E-Payments in Poland: Customer Perspective

Author

Listed:
  • Witold Chmielarz

    (Uniwersytet Warszawski, Wydział Zarządzania)

  • Marek Zborowski

    (Uniwersytet Warszawski, Wydział Zarządzania)

Abstract

The main aim of this article is to analyse the collected opinions on the use of electronic banking tools by individual clients in Poland, as of the end of 2016. The research has been carried out using the CAWI method. The survey questionnaire, which was verified by finance experts, was made available to respondents on the servers of the Faculty of Management at the University of Warsaw. The following article structure has been adopted: after a brief introduction, the authors presented the assumptions of the conducted research and the research method, and subsequently the authors carried out an analysis and discussion of the obtained findings and conclusions, which may be seen as supplementary in relation to the previous studies conducted in the summer of 2016.

Suggested Citation

  • Witold Chmielarz & Marek Zborowski, 2018. "Evaluation of E-Banking and E-Payments in Poland: Customer Perspective," Collegium of Economic Analysis Annals, Warsaw School of Economics, Collegium of Economic Analysis, issue 49, pages 441-454.
    • Handle: RePEc:sgh:annals:i:49:y:2018:p:441-454
    as

    Download full text from publisher

    File URL: http://rocznikikae.sgh.waw.pl/p/roczniki_kae_z49_30.pdf
    File Function: Full text
    Download Restriction: no
    ---><---

    More about this item

    Keywords

    electronic banking; electronic payments;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sgh:annals:i:49:y:2018:p:441-454. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Michał Bernardelli (email available below). General contact details of provider: https://edirc.repec.org/data/sgwawpl.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.