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The risk-based approach in organization quality management systems

Author

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  • Zhemchugova, Oksana
  • Levshina, Violetta

Abstract

The relevance of the study is associated with the problem of introducing a risk-based approach in the quality management systems (QMS) of organizations from various sectors according to the requirements of ISO 9001:2015. It hereby offers a new feature of risk classification based on their application in management systems concerning various aspects of organizations activity, in particular, risk in QMS (quality risk). The authors’ definition of the term “quality risk” is presented, and the concept of the “risk-based approach in QMS” is clarified. Methodical approaches to the choice of the complexity of the risk-based approach depending on the QMS maturity in an organization and the factors of its environment are developed and tested in 46 organizations from various industries.

Suggested Citation

  • Zhemchugova, Oksana & Levshina, Violetta, 2020. "The risk-based approach in organization quality management systems," Revista Galega de Economía, University of Santiago de Compostela. Faculty of Economics and Business., vol. 29(3), pages 1-13.
    • Handle: RePEc:sdo:regaec:v:29:y:2020:i:3_3
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    File URL: https://revistas.usc.gal/index.php/rge/article/view/6538
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    Cited by:

    1. Fernanda Neves Tavares Serra & Marcelo Carneiro Gonçalves & Sandro César Bortoluzzi & Sergio Eduardo Gouvêa Costa & Izamara Cristina Palheta Dias & Guilherme Brittes Benitez & Lisianne Brittes Benitez, 2024. "The Link between Environment and Organizational Architecture for Decision-Making in Educational Institutions: A Systemic Approach," Sustainability, MDPI, vol. 16(10), pages 1-21, May.
    2. Tatiana Karkoszka, 2023. "Operational Control Model Based on Integrated Failure Analysis and Risk Assessment in Sustainable Technological Processes," Sustainability, MDPI, vol. 15(24), pages 1-24, December.

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