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Построение системы ключевых показателей эффективности по методу Balanced Scorecard (BSC) в ИТ подразделении

Author

Listed:
  • Шиловец А. В.

    (Россия Москва, МГУПС [МИИТ])

Abstract

Рассматривается методология построения системы ключевых показателей эффективности по методу Balanced Scorecard (BSC) в ИТ подразделении с представлением набора показателей эффективности.

Suggested Citation

  • Шиловец А. В., 2009. "Построение системы ключевых показателей эффективности по методу Balanced Scorecard (BSC) в ИТ подразделении," Известия Тульского государственного университета. Экономические и юридические науки, CyberLeninka;Федеральное государственное бюджетное образовательное учреждение высшего профессионального образования «Тульский государственный университет», issue 1, pages 129-133.
    • Handle: RePEc:scn:013908:14025211
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