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Do Public Entities Need Supplier Relationships? Evidence In Uganda Case: Uganda National Bureau Of Standards

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  • Rashid Senvuma

    (Uganda National Bureau of Standards, Uganda)

  • Alex Nduhura

    (Uganda Management Institute, Uganda)

  • John Paul Settumba

    (Uganda Management Institute, Uganda)

  • Paul Wanume

    (Uganda Management Institute, Uganda)

Abstract

This study investigates the link between supplier relationship management and contract performance in the public sector, focusing on the Uganda National Bureau of Standards (UNBS). While supplier relationships are well- studied in general, their importance and dynamics within the public sector remain underexplored. Utilizing a cross-sectional design, the research employed both quantitative and qualitative methodologies, including surveys and semi-structured interviews with 104 respondents from UNBS. Findings reveal a significant positive relationship between effective supplier relationship management and contract performance. Key elements such as prompt payments, clear communication, well-defined roles and responsibilities, and trust-building emerged as critical factors enhancing this relationship. The correlation analysis indicated a statistically significant positive correlation (r = 0.525, p

Suggested Citation

  • Rashid Senvuma & Alex Nduhura & John Paul Settumba & Paul Wanume, 2024. "Do Public Entities Need Supplier Relationships? Evidence In Uganda Case: Uganda National Bureau Of Standards," The USV Annals of Economics and Public Administration, Stefan cel Mare University of Suceava, Romania, Faculty of Economics and Public Administration, vol. 24(1(39)), pages 254-266, December.
    • Handle: RePEc:scm:usvaep:v:24:y:2024:i:1(39):p:254-266
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