IDEAS home Printed from https://ideas.repec.org/a/sae/toueco/v25y2019i5p661-669.html
   My bibliography  Save this article

Customization and augmentation of experiences through mobile technologies: A paradigm shift in the analysis of destination competitiveness

Author

Listed:
  • Noam Shoval

    (The Hebrew University of Jerusalem, Israel)

  • Amit Birenboim

    (Tel Aviv University, Israel)

Abstract

Happiness and subjective experiences receive growing attention in the business and economic literature as a central force that determines consumer satisfaction. This process is supported, to a great deal, by technological developments in the form of portable and ubiquitous information, communication, and location technologies. In this article, we argue that the interaction of tourists with the destination is becoming mediated through technological apparatuses and thus products that are being consumed are becoming increasingly personalized. We call for a paradigmatic shift in the analysis of tourist experience and destination competitiveness which should build on the following four elements: (1) utilizing advanced methodological tools that rely on mobile and sensor technologies, (2) adopting disaggregated research approach toward experiences, (3) employing high spatial resolution analysis to allow a precise investigation of content- and place-specific experiences, and (4) avoiding the traditional differentiation between destinations as suppliers of attractions and tourists as passive consumers.

Suggested Citation

  • Noam Shoval & Amit Birenboim, 2019. "Customization and augmentation of experiences through mobile technologies: A paradigm shift in the analysis of destination competitiveness," Tourism Economics, , vol. 25(5), pages 661-669, August.
    • Handle: RePEc:sae:toueco:v:25:y:2019:i:5:p:661-669
    DOI: 10.1177/1354816618806428
    as

    Download full text from publisher

    File URL: https://journals.sagepub.com/doi/10.1177/1354816618806428
    Download Restriction: no
    File URL: https://libkey.io/10.1177/1354816618806428?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Easterlin, Richard A., 1974. "Does Economic Growth Improve the Human Lot? Some Empirical Evidence," MPRA Paper 111773, University Library of Munich, Germany.
    2. Daniel Kahneman & Alan B. Krueger, 2006. "Developments in the Measurement of Subjective Well-Being," Journal of Economic Perspectives, American Economic Association, vol. 20(1), pages 3-24, Winter.
    3. Amit Birenboim & Noam Shoval, 2016. "Mobility Research in the Age of the Smartphone," Annals of the American Association of Geographers, Taylor & Francis Journals, vol. 106(2), pages 283-291, March.
    4. Luigino Bruni & Pier Luigi Porta (ed.), 2007. "Handbook on the Economics of Happiness," Books, Edward Elgar Publishing, number 3437.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Joe Baldwin & Claire Haven-Tang & Steve Gill & Nigel Morgan & Annette Pritchard, 2021. "Using the Perceptual Experience Laboratory (PEL) to simulate tourism environments for hedonic wellbeing," Information Technology & Tourism, Springer, vol. 23(1), pages 45-67, March.
    2. Reif, Julian & Schmücker, Dirk, 2021. "Understanding tourists’ emotions in time and space: Combining GPS tracking and biosensing to detect spatial points of emotion," Journal of Tourism, Sustainability and Well-being, Cinturs - Research Centre for Tourism, Sustainability and Well-being, University of Algarve, vol. 9(4), pages 276-295.
    3. Paulo H A Feitosa & Amanda B A Silva, 2022. "Length of stay and satisfaction shaping the competitiveness of international business tourism in São Paulo city, Brazil," Tourism Economics, , vol. 28(3), pages 728-747, May.
    4. Shaowen Li & Shuyun Du, 2021. "An Empirical Study on the Coupling Coordination Relationship between Cultural Tourism Industry Competitiveness and Tourism Flow," Sustainability, MDPI, vol. 13(10), pages 1-14, May.
    5. Joe Baldwin & Claire Haven-Tang & Steve Gill & Nigel Morgan & Annette Pritchard, 0. "Using the Perceptual Experience Laboratory (PEL) to simulate tourism environments for hedonic wellbeing," Information Technology & Tourism, Springer, vol. 0, pages 1-23.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Stutzer, Alois & Frey, Bruno S., 2010. "Recent Advances in the Economics of Individual Subjective Well-Being," IZA Discussion Papers 4850, Institute of Labor Economics (IZA).
    2. Mikucka, Malgorzata & Sarracino, Francesco, 2014. "Making economic growth and well-being compatible: the role of trust and income inequality," MPRA Paper 59695, University Library of Munich, Germany.
    3. Knies, Gundi, 2017. "Income effects on children’s life satisfaction: longitudinal evidence for England," ISER Working Paper Series 2017-02, Institute for Social and Economic Research.
    4. Francesco Sarracino & Małgorzata Mikucka, 2019. "Consume More, Work Longer, and Be Unhappy: Possible Social Roots of Economic Crisis?," Applied Research in Quality of Life, Springer;International Society for Quality-of-Life Studies, vol. 14(1), pages 59-84, March.
    5. Vendrik, Maarten C.M. & Woltjer, Geert B., 2007. "Happiness and loss aversion: Is utility concave or convex in relative income?," Journal of Public Economics, Elsevier, vol. 91(7-8), pages 1423-1448, August.
    6. Cristina Roxana Tanasescu & Camelia Oprean, 2013. "Towards a sustainable well-being," Review of Applied Socio-Economic Research, Pro Global Science Association, vol. 5(1), pages 170-178, June.
    7. Byela Tibesigwa & Martine Visser & Brennan Hodkinson, 2016. "Effects of Objective and Subjective Income Comparisons on Subjective Wellbeing," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 128(1), pages 361-389, August.
    8. García-Mainar, Inmaculada & Montuenga, Víctor M. & Navarro-Paniagua, María, 2015. "Workplace environmental conditions and life satisfaction in Spain," Ecological Economics, Elsevier, vol. 119(C), pages 136-146.
    9. Cordero, Jose M. & Salinas-Jiménez, Javier & Salinas-Jiménez, Mª Mar, 2014. "Assessing the level of happiness across countries: A robust frontier approach," MPRA Paper 57784, University Library of Munich, Germany.
    10. Senik, Claudia, 2009. "Direct evidence on income comparisons and their welfare effects," Journal of Economic Behavior & Organization, Elsevier, vol. 72(1), pages 408-424, October.
    11. Tofallis, Chris, 2020. "Which formula for national happiness?," Socio-Economic Planning Sciences, Elsevier, vol. 70(C).
    12. Hong, Yan-Zhen & Su, Yi-Ju & Chang, Hung-Hao, 2023. "Analyzing the relationship between income and life satisfaction of Forest farm households - a behavioral economics approach," Forest Policy and Economics, Elsevier, vol. 148(C).
    13. Drakopoulos, Stavros A., 2008. "The Concept Of Comparison Income: An Historical Perspective," MPRA Paper 8713, University Library of Munich, Germany.
    14. Bruno S. Frey & Anthony Gullo, 2021. "Does Sports Make People Happier, or Do Happy People More Sports?," Journal of Sports Economics, , vol. 22(4), pages 432-458, May.
    15. Stefano Bartolini & Francesco Sarracino, 2014. "It's not the economy, stupid! How social capital and GDP relate to happiness over time," Papers 1411.2138, arXiv.org.
    16. Hajdu, Tamás & Hajdu, Gábor, 2011. "A hasznosság és a relatív jövedelem kapcsolatának vizsgálata magyar adatok segítségével [Examining the relation of utility and relative income using Hungarian data]," Közgazdasági Szemle (Economic Review - monthly of the Hungarian Academy of Sciences), Közgazdasági Szemle Alapítvány (Economic Review Foundation), vol. 0(1), pages 56-73.
    17. Caporale, Guglielmo Maria & Georgellis, Yannis & Tsitsianis, Nicholas & Yin, Ya Ping, 2009. "Income and happiness across Europe: Do reference values matter?," Journal of Economic Psychology, Elsevier, vol. 30(1), pages 42-51, February.
    18. Sule Alan & Kadir Atalay & Thomas F. Crossley, 2008. "The Adequacy of Retirement Savings: Subjective Survey Reports by Retired Canadians," Canadian Public Policy, University of Toronto Press, vol. 34(s1), pages 95-118, November.
    19. Bruno S. Frey & Alois Stutzer, 2009. "Should National Happiness be Maximized?," Chapters, in: Amitava Krishna Dutt & Benjamin Radcliff (ed.), Happiness, Economics and Politics, chapter 14, Edward Elgar Publishing.
    20. Rubén Arrondo & Ana Cárcaba & Eduardo González, 2021. "Drivers of Subjective Well-being in Spain: Are There Gender Differences?," Applied Research in Quality of Life, Springer;International Society for Quality-of-Life Studies, vol. 16(5), pages 2131-2154, October.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sae:toueco:v:25:y:2019:i:5:p:661-669. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: SAGE Publications (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.