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Research Note: Who is the Charter Passenger? Characteristics and Attitudes of the Least-Known Passenger

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  • José I. Castillo-Manzano
  • Lourdes López-Valpuesta

Abstract

Despite the fact that charter flights have become a hybrid model between the low-cost carriers and the network carriers, the charter passenger's profile presents important differences from those of the passengers of the other two types of airline. This article analyses those differences. The authors use a multinomial logit model and a broad database of almost 40,000 passengers. Their results break with certain stereotypical assumptions, such as that charter passengers are low-income, that they use the services of travel agencies to a greater degree, or that they show a clear bias for travel for vacation purposes. Their profile is of infrequent flyers with a longer waiting time before boarding, although this does not mean that they make more purchases at the airport. Furthermore, they look to travel to more remote destinations, with no intermediate stopovers, which are not usually served by the low-cost carriers, as a result of which they have a greater presence at hub airports.

Suggested Citation

  • José I. Castillo-Manzano & Lourdes López-Valpuesta, 2015. "Research Note: Who is the Charter Passenger? Characteristics and Attitudes of the Least-Known Passenger," Tourism Economics, , vol. 21(5), pages 1079-1085, October.
    • Handle: RePEc:sae:toueco:v:21:y:2015:i:5:p:1079-1085
    DOI: 10.5367/te.2014.0395
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    References listed on IDEAS

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    1. Papatheodorou, Andreas, 2002. "Civil aviation regimes and leisure tourism in Europe," Journal of Air Transport Management, Elsevier, vol. 8(6), pages 381-388.
    2. Graham, Anne & Dennis, Nigel, 2010. "The impact of low cost airline operations to Malta," Journal of Air Transport Management, Elsevier, vol. 16(3), pages 127-136.
    3. Williams, George, 2001. "Will Europe's charter carriers be replaced by “no-frills†scheduled airlines?," Journal of Air Transport Management, Elsevier, vol. 7(5), pages 277-286.
    4. Papatheodorou, Andreas & Lei, Zheng, 2006. "Leisure travel in Europe and airline business models: A study of regional airports in Great Britain," Journal of Air Transport Management, Elsevier, vol. 12(1), pages 47-52.
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    1. Graham, Anne & Kruse, Willy & Budd, Lucy & Kremarik, Frances & Ison, Stephen, 2023. "Ageing passenger perceptions of ground access journeys to airports: A survey of UK residents," Journal of Air Transport Management, Elsevier, vol. 107(C).

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