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Promoting Organizational Performance in Indian Insurance Industry: The Roles of Workplace Spirituality and Organizational Citizenship Behaviour

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  • Naval Garg

Abstract

Interest in spirituality as a scholarly topic has grown in recent years. The present research aspires to investigate the relationship between workplace spirituality and organizational performance. First, necessity of workplace spirituality for organizational performance is investigated with the help of necessary condition analysis (NCA). Second, mediation effect of organizational citizenship behaviour (OCB) in relationship between workplace spirituality and organizational performance is explored with the help of technique propagated by Baron and Kenny (1986). Hierarchal regression is used to test Baron and Kenny’s (1986) conditions of mediation. Results of NCA establish workplace spirituality as a necessary condition for occurrence of organizational performance. The OCB is also reported to partially mediate the relationship between workplace spirituality and organizational performance. Practical implications, limitations of the study and suggestions for future researchers have been discussed in the last part of the article.

Suggested Citation

  • Naval Garg, 2020. "Promoting Organizational Performance in Indian Insurance Industry: The Roles of Workplace Spirituality and Organizational Citizenship Behaviour," Global Business Review, International Management Institute, vol. 21(3), pages 834-849, June.
    • Handle: RePEc:sae:globus:v:21:y:2020:i:3:p:834-849
    DOI: 10.1177/0972150918778983
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    References listed on IDEAS

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    1. Fahri Karakas, 2010. "Spirituality and Performance in Organizations: A Literature Review," Journal of Business Ethics, Springer, vol. 94(1), pages 89-106, June.
    2. Eugene Kutcher & Jennifer Bragger & Ofelia Rodriguez-Srednicki & Jamie Masco, 2010. "The Role of Religiosity in Stress, Job Attitudes, and Organizational Citizenship Behavior," Journal of Business Ethics, Springer, vol. 95(2), pages 319-337, August.
    3. Ashish Pandey & Rajen Gupta & A. Arora, 2009. "Spiritual Climate of Business Organizations and Its Impact on Customers’ Experience," Journal of Business Ethics, Springer, vol. 88(2), pages 313-332, August.
    4. Robert Kolodinsky & Robert Giacalone & Carole Jurkiewicz, 2008. "Workplace Values and Outcomes: Exploring Personal, Organizational, and Interactive Workplace Spirituality," Journal of Business Ethics, Springer, vol. 81(2), pages 465-480, August.
    5. Dharmendra MEHTA & Naveen K. MEHTA, 2013. "Employee Engagement: A Literature Review," Economia. Seria Management, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 16(2), pages 208-215, December.
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    Cited by:

    1. Jan Dul & Sven Hauff & Ricarda B. Bouncken, 2023. "Necessary condition analysis (NCA): review of research topics and guidelines for good practice," Review of Managerial Science, Springer, vol. 17(2), pages 683-714, February.
    2. Adnan A. S. Alali, 2023. "Stimuli of Organization Citizenship Behavior and Performance: The Moderating Role of Organizational Strategy Awareness," International Journal of Business and Management, Canadian Center of Science and Education, vol. 18(1), pages 1-26, February.
    3. Muhammad Hafeez & Ida Md. Yasin & Dahlia Zawawi & Naveed Akhtar Qureshi & Syed Talib Hussain & Muhammad Arif, 2022. "A Review of the Role of Workplace Spirituality and Organizational Citizenship Behavior in Enhancing Corporate Sustainability: An Underpinning Role of Stern and Dietz’s Value Model," SAGE Open, , vol. 12(2), pages 21582440221, May.

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