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Surveying Clients To Assess Police Performance

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  • Stephen Mastrofski

    (University of North Carolina at Chapel Hill)

Abstract

Research indicates that the interpretability of typical survey research on police is severely limited by the generality of questions asked the respondents. This article argues that focusing survey research on police-citizen encounters and specifying the role of the respondent and the nature of the problem in the encounter will provide more comprehensive and interpretable evaluations of police performance.

Suggested Citation

  • Stephen Mastrofski, 1981. "Surveying Clients To Assess Police Performance," Evaluation Review, , vol. 5(3), pages 397-408, June.
    • Handle: RePEc:sae:evarev:v:5:y:1981:i:3:p:397-408
    DOI: 10.1177/0193841X8100500308
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    References listed on IDEAS

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    1. Bunn, Ronald F., 1971. "The Berlin Police Force in the Weimar Republic. By Hsi-huey Liang. (Berkeley: University of California Press, 1970. Pp. xviii, 252. $8.95.)," American Political Science Review, Cambridge University Press, vol. 65(4), pages 1218-1219, December.
    2. Poister, Theodore H. & McDavid, James C., 1978. "Victims' evaluation oof police performace," Journal of Criminal Justice, Elsevier, vol. 6(2), pages 133-149.
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