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Developing Performance Metrics for Science and Technology Programs: The Case of the Manufacturing Extension Partnership Program

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  • Kenneth P. Voytek
  • Karen L. Lellock
  • Mark A. Schmit

Abstract

This article examines the development, implications, and limitations of a series of performance measures to gauge the success of individual Manufacturing Extension Partnership (MEP) centers. The measures represent a shift in how MEP judges and evaluates center performance and a challenge in terms of how they are used, how they are interpreted, and how they are limited. The MEPis an important example of innovative public programs and consists of a public-private, performance-based partnership that seeks to improve the productivity, competitiveness, and technological capabilities of America’s manufacturers, particularly small firms. The article makes two important contributions: (a) a comprehensive performance-management approach can be developed with a focus on program outcomes that are linked to long-term impacts and are not just stand-alone process measures or stand-alone outcome measures and (b) it is possible to develop valid and reliable measures for technology-focused economic development programs that can be used to report on and manage performance.

Suggested Citation

  • Kenneth P. Voytek & Karen L. Lellock & Mark A. Schmit, 2004. "Developing Performance Metrics for Science and Technology Programs: The Case of the Manufacturing Extension Partnership Program," Economic Development Quarterly, , vol. 18(2), pages 174-185, May.
    • Handle: RePEc:sae:ecdequ:v:18:y:2004:i:2:p:174-185
    DOI: 10.1177/0891242404263631
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    References listed on IDEAS

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    1. Irwin Feller, 1997. "Federal and State Government Roles in Science and Technology," Economic Development Quarterly, , vol. 11(4), pages 283-295, November.
    2. Ronald S. Jarmin, 1999. "Evaluating the impact of manufacturing extension on productivity growth," Journal of Policy Analysis and Management, John Wiley & Sons, Ltd., vol. 18(1), pages 99-119.
    3. Donald F. Kettl, 1997. "The global revolution in public management: Driving themes, missing links," Journal of Policy Analysis and Management, John Wiley & Sons, Ltd., vol. 16(3), pages 446-462.
    4. Georghiou, Luke & Roessner, David, 2000. "Evaluating technology programs: tools and methods," Research Policy, Elsevier, vol. 29(4-5), pages 657-678, April.
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    Cited by:

    1. Marco R. Di Tommaso & Stuart O. Schweitzer, 2013. "Industrial Policy in America," Books, Edward Elgar Publishing, number 13749.

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