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Performance Appraisal Challenges at Sui National Gas Pipelines Ltd (SNGPL)

Author

Listed:
  • Sara Alvi

    (Research Associate, Lahore University of Management Sciences)

  • Zafar Iqbal Qureshi

    (Professor, Lahore University of Management Sciences)

Abstract

The case describes the multifarious challenges confronted by the management of SNGPL. First, the Senior General Manager, HR, has to identify the main objectives that the management would like to realize through its performance appraisal system (PAS). Second, SGM, HR, also needs to recommend the main features of a robust PAS. Third, what changes need to be made in the current appraisal form to make it user friendly. Fourth, should the company shift from its current absolute appraisal system to a relative grading system? If so, would a relative grading system help in discriminating between the ‘solid’ and ‘not-so-solid’ performers? Lastly, would the problem of strictness versus leniency be resolved through the adoption of relative grading system?

Suggested Citation

  • Sara Alvi & Zafar Iqbal Qureshi, 2011. "Performance Appraisal Challenges at Sui National Gas Pipelines Ltd (SNGPL)," Asian Journal of Management Cases, , vol. 8(1), pages 61-87, March.
    • Handle: RePEc:sae:anjomc:v:8:y:2011:i:1:p:61-87
    DOI: 10.1177/097282011000800106
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